Some translations were not connected to the original post after the site migration

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This topic is split from https://wpml.org/forums/topic/existing-pages-are-already-translated-but-trying-to-charge-full-transaction/

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Supporter timezone: Europe/Vienna (GMT+02:00)

Tagged: ATE

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Last updated by Bigul 1 day, 4 hours ago.

Assisted by: Bigul.

Author	Posts
April 11, 2025 at 5:02 pm #16923889
eamonnT	okay I have noticed another issue which I have a workaround on as some tramslations were not connected to the original post see example and how I fix these. hidden link This is Friday and I have been working every day on editing the new website as I need to fix h1 tags ( nothing todo with WPML ) but one of reasons we moved to a fresh install of wordpress alongs speedetc. SO far I have been able to solve other smaller issues the BIG issue is the fact that the status of pages that are already at tick status completed , wpml is now set these to refresh and will charge credits to get them back to complete status... Can you give me some assurance that the solution will not be another attempt at at migration to new live site as all the work I have been doing and some of it is urgent will be lost? I am hoping that some flag cab ne set in the database that sets these pages from refresh to compete status. I am also happy to refresh all these pages manually to get them at complete status if you can at your end apply free credits. BUT I need an answer so I can decide if I can continue to work on the live site and it IS Friday,,,,,, So summary I or you can manually refresh pages ( with free credits ) to get to correct status you can check live site to confirm they are complete ( but I think we agree that is not an issue ) or your team can give some assurance my work will not be lost and the flag will be set to status complete and I can continue to updating the live site. Look for a response on the important question for me and my team ... on a live site please it is nearly a week old ...
April 11, 2025 at 7:46 pm #16924304
Bigul Supporter Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Welcome to the WPML support forum. I will do my best to help you resolve the issue. Our team is still working on the issues you have reported and has requested to collect more information. We are now trying to understand your entire migration process from hidden link to hidden link. This will help us track the problems you are currently facing. As per our previous communication, you have mentioned using the UpdraftPlus plugin to migrate the live site: https://wpml.org/forums/topic/translations-22/page/2/#post-16871624 However, based on the following screencast, it appears you have used the WordPress Importer & WPML Export and Import plugins to migrate the Suppliers posts from the staging site to the live site: hidden link Therefore have you tried the same steps for migrating the Pages, Destination & other Custom posts? On the live site, the following Destination posts were not connected to their translations. Please confirm. hidden link hidden link Please note that now you have migrated the posts (for example Suppliers), but in the Advanced Translation Editor, it will remain empty until the sites are connected. The import process links the posts, but the translations in the Advanced Translation Editor do not pull content from the Translation Memory because the site, posts, and translation jobs IDs are different on the live site. -- Thanks! Bigul