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This topic contains 7 replies, has 3 voices.

Last updated by Riffaz 2 weeks, 3 days ago.

Assigned support staff: Riffaz.

Author Posts
November 5, 2019 at 4:21 pm

jeoffreyV

I am trying to: translate a Counter element but the value fields are not showing

Link to a page where the issue can be seen:

I expected to see:

us_counter: final 1000.000

Instead, I got:
Nothing

November 7, 2019 at 11:57 pm #4910451

Bruno
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Thank you for contacting us. I would be very happy to help you but I didn't fully understand what is the issue. What page is this number displayed on? Where can I see the element not being displayed for translation?

Can you please elaborate a little more so I can better understand? Sometimes screenshots illustrating what you mean may go a long way to clarify what words fail to transmit so if you like make use of "upload an image" below the comment area.

Thank you.

November 14, 2019 at 9:12 am #4944823

jeoffreyV

As you can see of there are three values missing, Dutch Titel 2,4 and 5.

November 18, 2019 at 9:40 am #4963515

Riffaz
Supporter

Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)

Hi,

Sorry for the delay.
Bruno is off for few days.
I will be helping you on this from now.

I see your English front page has 5 counters and the Dutch also has 5 counters and all translated.

Check this screenshot: hidden link
I am not sure what is missing there. All are translated there, right?

As per your screenshot as well there are 5 titles in the translation editor and I see the same 5 titles in the front end.

If I am missing something could you please explain with a screenshot like mine?

Regards,

November 19, 2019 at 1:19 pm #4972613

jeoffreyV

Hi Rifazz,

Good to hear from you.
The text is translated but some of the values are not, I can't access them.
It's about the comma and points in the values.
In dutch you write decimals after the comma and you separate 1000 with a point,
in english it is reversed.
So when you write sixthousand and ninety five:
dutch: 6.000,95
english: 6,000.95

Regards,

November 20, 2019 at 6:58 am #4977055

Riffaz
Supporter

Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)

Hi,

I am unable to login your site now.
I see this: hidden link

Your primary language is English.
So your English format in the counter is correct: 6,000.95 , right?

So you want this format 6,000.95 in both languages, right? and you are unable to edit these values hidden link , right?

Then it should be the plugin behaviour you are using.
We need to check this in a fresh and bug free environment to find a work around for this.

1. Please go to hidden link
2. Install your plugin for counter (if the counter comes from theme, install the theme)
3. configure the WPML. at the last step (sitekey) just click the next
4. create only one page.
5. add the counter there.
6. translate it and reproduce the same issue there.
7. let us know how to check.
8. explain the step 7 with screenshots and urls

we will be able to find a work around for that then.

Regards,

November 20, 2019 at 11:24 am #4979297

jeoffreyV

Hi,

The sandbox gave some errors so could you try the login again?
I changed back to the original password.
- Primary language is Dutch
- There are 5 values in Dutch in English however I only see 2 (homepage > press the radar icon) I want to change the other ones as well.

November 20, 2019 at 1:20 pm #4980555

Riffaz
Supporter

Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)

Hi,

No worries.
Please try with this one: hidden link

The topic ‘[Closed] Some WP-Bakery fields 'us_counter: final' are not showing up in WPML editor’ is closed to new replies.