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This topic contains 3 replies, has 2 voices.

Last updated by Bruno Kos 1 month ago.

Assigned support staff: Bruno Kos.

Author Posts
September 13, 2019 at 5:56 am #4565739

weidongW

my page content translation problem is not solved. My gravity form translations is completed from wp admin translation management. but it still showing english content on other 7 languages. How to fix it ?

September 13, 2019 at 6:03 am #4565745

Bruno Kos
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hi,

Thank you for contacting WPML support!

I split this topic because it is a different issue. Could you perhaps tell me for which product can I see the cart and the issue on Chinese languages?

Because for whichever product I try, I get this message:
产品仅供批发会员查看和购买,请购买 铂金会员年费-Platinum Member以自动获得批发会员资格

So I don't know which product is available for me to test.

In order to debug this issue further quickly, would you be willing to provide me with temporary WordPress admin username so I could investigate the issue directly?

https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

Please make a full backup of your site before sharing this info!

You can use plugins such as UpdraftPlus WordPress Backup Plugin (https://wordpress.org/plugins/updraftplus/) or ask your host to perform a site backup.

Also, can you tell me if you're able to test in the following way:
- only WPML plugins are activated, as it will tell us if there is an interaction issue with other plugin
- theme is set to a WordPress default like Twenty Nineteen as it will tell us if there is an interaction issue with your theme

Regards,
Bruno Kos

September 15, 2019 at 1:52 am #4573339

weidongW

yes. I am talking about your given screenshot. This text was put into theme customizer, after the cart content section. I can not find it in string translation.

September 16, 2019 at 6:13 am #4576483

Bruno Kos
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hi,

In this case, it is possible that these admin strings are not registered yet, I can have a look and try to get them registered in translation.

Therefore, would you be willing to provide me with temporary WordPress admin username so I could investigate the issue directly?

https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

Please make a full backup of your site before sharing this info!

You can use plugins such as UpdraftPlus WordPress Backup Plugin (https://wordpress.org/plugins/updraftplus/) or ask your host to perform a site backup.

Regards,
Bruno Kos

The topic ‘[Closed] Split: A lot of page coming after translate.’ is closed to new replies.