Split: Advanced Product Fields Addons - fields issue

This thread is resolved. Here is a description of the problem and solution.

Problem:
If you're experiencing issues with the Uncode theme where the content of translated products does not display correctly, showing only the title and omitting other elements like custom fields, price, and description, this might be due to the theme itself rather than the Advanced Product Fields for WooCommerce plugin.
Solution:
We recommend checking the template used for products in the 'Theme options > Products'. If products are using a content block named 'product kopie', you should update the translations for this template. Navigate to WPML > Dashboard, resend this Content block to translation, ensure the translation is completed to 100%, and then save the changes.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.

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This topic is split from https://wpml.org/forums/topic/auto-translate-issue/

Tagged: Compatibility

This topic contains 23 replies, has 0 voices.

Last updated by Nicolas V. 1 month, 2 weeks ago.

Assisted by: Itamar.

Author	Posts
August 15, 2025 at 11:13 pm #17324284
Maximilian Wellner	hi any news please?
August 20, 2025 at 6:20 pm #17335355
Itamar WPML Supporter since 02/2016 Languages: English (English ) Timezone: Asia/Jerusalem (GMT+03:00)	Hi, I'm sorry for the late response here. I have not found a license for the Advanced Product Fields Extended for WooCommerce plugin. Therefore, I continued to investigate this issue on the copy of your site that I have. I've discovered that if I switch the theme to a default WordPress theme like 2025, the translated fields show on the translated product. Please see the attached screenshot. The problem must be in the Uncode theme that you are using. I can see you are using a child theme for the Uncode theme. Please try the following. 1. Update the parent theme to its latest version. (Currently it is 2.9.4.4 (2025/08/14)) 2. Check if it fixes the problem. 3. If your child theme is still active, switch to the parent theme and check. Does the problem persist when the updated Uncode theme is active? Regards, Itamar.
August 21, 2025 at 7:39 pm #17338868
Maximilian Wellner	theme updated, still happening. Even with the parent theme enabled. hidden link
August 23, 2025 at 3:05 pm #17342084
Maximilian Wellner	hello?
August 27, 2025 at 12:36 pm #17351894
Itamar WPML Supporter since 02/2016 Languages: English (English ) Timezone: Asia/Jerusalem (GMT+03:00)	Hi, I apologize for the delayed response. I'm checking this issue now and will update you as soon as possible. Regards, Itamar.
August 27, 2025 at 2:04 pm #17352244
Itamar WPML Supporter since 02/2016 Languages: English (English ) Timezone: Asia/Jerusalem (GMT+03:00)	Hi, I discovered that the problem lies with the Uncode theme, not with the Advanced Product Fields for WooCommerce plugin. I've made tests with a copy of your site on my local server. I left only the required plugins active and updated the theme and plugins to their latest versions. What I discovered is that when using the Uncode theme, the content of the translated products does not display; only the title is visible. So, it is not just the custom fields; it is any content, such as the price and description of products, that does not display. I have escalated this issue to our second-tier supporters, and I will update you as soon as I receive news from them. I appreciate your patience. Itamar.
September 2, 2025 at 2:59 pm #17366832
Maximilian Wellner	Hi is there any update here please?
September 2, 2025 at 6:43 pm #17367379
Itamar WPML Supporter since 02/2016 Languages: English (English ) Timezone: Asia/Jerusalem (GMT+03:00)	Hi, I've sent a reminder to our second-tier supporters to check this issue. When I have news from them, I'll update you here. Regards, Itamar.
September 4, 2025 at 2:27 pm #17376225
Nicolas V. Supporter Languages: English (English ) French (Français ) Timezone: America/Lima (GMT-05:00)	Hello, I had a quick look at the issue and notice that not only the custom fields weren't displayed on the English translation but also the product description etc... This indicates that the issue is related to the template used for products. - I checked "Theme options > Products". Products are using a content block "product kopie" - In "Content Blocks" it seems that translations for this "product kopie" template need an update. Please go to "WPML > Dashboard" and resend this Content block to translation and complete the translation to 100% and save.