One more little thing. When I translated a product, it goes into the drafts first and it can be published from there and only then appears on the site. Is this normal ?
Hi,
I suspect that there is a collision with the theme or another plugin that might cause this problem. If possible, get your site into a minimum environment.
A minimum environment means switching to a default WordPress theme like TwentyTwenty-One and no plugins activated except WPML.
First, you will need to check if the problem persists when just the theme is switched to TwentyTwenty-One. If it persists, then deactivate all plugins except the WPML, its add-ons, and WooCommerce itself (without its extensions).
Then please check if the problem persists. If it does not persist, start by activating the plugins one by one and check when the problem comes back, then report to me which was the culprit plugin.
⚠️ Important! Please make a full site backup (files and DB) before you proceed with those steps. ⚠️ ** If your site is a live site, you might want first to try those procedures in a staging environment or a snapshot of your site on your local server or another server. **
Thank you for agreeing to try the steps I suggested. I understand that your site is live, and I appreciate your caution in this regard.
If it's impossible to create a staging environment or a snapshot of your site, I could set up a sandbox server on our Cloudways account. Then I'll share the credentials with you so you can migrate a copy of your site to our server without any downtime on your live site.
To further investigate the issue without affecting your live site, please let me know if you're ready to move forward.
I appreciate your cooperation, and I hope you have a great day.
Thank you for your efforts. The main problem was solved earlier , this problem is just a little extra work that I can live with at the moment. If it gets worse I will get back to you.
Thanks again for everything.
