We have just released WPML 4.3.3. Before reporting issues please make sure to update - this version resolves all known issues with the major WPML 4.3 release

Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

Please look at our updated list of Known Issues and you can also use our support search to find helpful information and of course review our documentation before opening a ticket.

If you do need to open a ticket please make sure to provide us with all the needed information as described in this page

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 4 replies, has 2 voices.

Last updated by jamesM-38 6 months, 2 weeks ago.

Assigned support staff: Bigul.

Author Posts
April 25, 2019 at 3:44 pm #3684127

jamesM-38

Hi Bigul,

Thank you, that seems to have worked, are you able to help with my next issue?

An ACF field on the site titled "Property Summary" should be showing on both the English and French versions. It's on the French version but only on the English version when the advanced translation editor is selected, if the classic editor is selected it doesn't appear?

Kind Regards,

James

April 25, 2019 at 3:57 pm #3684197

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hi James,

Welcome to the WPML support forum. I will do my best to help you to resolve these issues.

I have checked a few of the translated and non translated Property posts in French like *H1053*,*H1200*,*F1061* etc.... But these posts are not showing the ACF Feild Groups in the Post Edit Screen.

So please let me know the exact steps to reproduce the issue on your site.

--
Thanks!

Bigul

April 26, 2019 at 8:20 am #3688787

jamesM-38

Hi Bigul,

Thanks for looking into this for me, if you create a new post in French and then go to translate it into English you should see the property summary ACF field in the advanced translation editor. If you go into an older listing in English so it's in the classic translation editor the property summary ACF field doesn't show?

Kind Regards,

James

April 26, 2019 at 2:05 pm #3691249

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hi James,

Thank you for the feedback. The property summary field is showing in WPML Translation Editor as expected when I open *F2220* and *F2826* for edit.

Maybe it will be happening because now *Property Options* field group is trashed in English. So please restore it for a moment and check you are getting the expected results or not.

Please check the attached images for more details and let me know your feedback.

--
Thanks!

Bigul

April 26, 2019 at 3:28 pm #3692017

jamesM-38

Hi Bigul,

Okay thanks, that seems to have worked.

Kind Regards,

James