Please make sure to update to WPML 4.3.4 before reporting any issue
Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that
Please look at our updated list of Known Issues and you can also use our support search to find helpful information and of course review our documentation before opening a ticket.
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This thread is resolved. Here is a description of the problem and solution.
Problem: The avia-framework-tags are not displaying on the translation editor - Enfold Theme
Solution: Please go to WPML > Settings > Custom XML Configuration and paste the XML code available here: https://github.com/OnTheGoSystems/wpml-config/blob/master/enfold/wpml-config.xml - Remove the lines 2 and 3 (built-with-page-builder and shortcode-list element) and save.
After that, go to the edit screen of the page (original language), do a small modification and save. After that these fields should be displayed correctly on the translation editor.