Please make sure to update to WPML 4.3.4 before reporting any issue
Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that
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This thread is resolved. Here is a description of the problem and solution.
Strings from the Uncode (WPBakery) elements are not showing for translation in the Translation Editor.
The Uncode theme is using its special WPBakery elements. The wpml-config.xml file for those elements was removed (to the request of the Uncode author), and therefore the elements are not translatable with WPML's Translation Editor.
From our side, currently, we can only suggest the following.
1. We have two files that need to be in the Uncode theme folders for things to work with WPML.
2. Copy those files from our GitHub repository here:
Place the A file in the wp-content/themes/uncode/ root folder. And the B file in /wp-content/plugins/uncode-JS_composer/ folder.
3. Now things should work with WPML, and you suppose to be able to use the Translation Editor and see the strings for translation.