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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing issues with the translations of tickets in an event calendar setup, where tickets appear in the German version but not in the English version.
Solution:
We recommend following the steps outlined in the documentation for integrating WPML with the Events Calendar to ensure proper localization and translation of event tickets. You can find the guide here: Events Calendar Localization with WPML.
Additionally, there is a known issue with Event Tickets Plus where translated events do not display tickets correctly. Please follow the specific steps provided in the WPML errata page here: Event Tickets Plus Translated Events Issue.
If these solutions do not resolve your issue, or if they seem outdated or irrelevant to your specific case, we highly recommend opening a new support ticket. Also, ensure you have the latest versions of your themes and plugins installed, and check for related known issues at WPML Known Issues. For further assistance, please contact us through the WPML support forum.

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This topic contains 9 replies, has 0 voices.

Last updated by corneliusG-2 1 month, 3 weeks ago.

Assisted by: Christopher Amirian.

Author Posts
May 18, 2026 at 6:41 am #18041586

corneliusG-2

I have fixed the issue with just stopping it from running from ACF and let it run straight on the different posts, from WordPress default. However, we are still facing issues with the translations of tickets, fx here:
German with ticketes: hidden link

English without translated ticket: hidden link

How do you normally advise users with the event calendar to work?

regards Cornelius

May 18, 2026 at 7:18 am #18041695

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hello Cornelius,

Would you please follow the steps below?

hidden link

If the issue persists, would you please get back to us with the login information again as the previous ticket had the login info removed.

I will check that specific Event single page ot see what might be the issue.

Thanks.

May 18, 2026 at 2:34 pm #18043452

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Thank you for the login information. I tried to login and I get this message:

Diese Website ist aufgrund planmäßiger Wartungsarbeiten vorübergehend nicht verfügbar. Bitte versuche es in wenigen Minuten erneut.

Would you please double-check to know why a maintenance message shows?

May 18, 2026 at 5:17 pm #18044074

corneliusG-2

Hi it must have been for a few minuts, everything works fine in my end

May 19, 2026 at 11:54 am #18045716

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Thank you. I have the access now.

The issue seems to be related to your language switcher, which you used.

I am not sure how you used it, but I enabled the normal WPML > Languages > Footer Language Switcher, and you can see it at the bottom of the website.

There you will see that the English version is available and it works ok:

hidden link

Thanks.

May 19, 2026 at 12:05 pm #18045750

corneliusG-2

I think you missunderstood the problem the page is fine, but the tickets arae not translated

May 19, 2026 at 12:06 pm #18045769

corneliusG-2

english and german image uploaded

Screenshot 2026-05-19 at 14.06.10.png
May 19, 2026 at 12:08 pm #18045784

corneliusG-2

her

May 19, 2026 at 12:09 pm #18045788

corneliusG-2

sorry here english

Screenshot 2026-05-19 at 14.06.17 copy.jpg
May 19, 2026 at 2:39 pm #18046299

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Thank you for the clarification.

Would you please follow the steps below?
https://wpml.org/errata/event-tickets-plus-translated-events-does-not-display-the-tickets/

It is a known issue.

Thanks.

May 19, 2026 at 7:12 pm #18046849

corneliusG-2

Seems to have done the trick thanks!