This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 4 replies, has 2 voices.

Last updated by inkenP-2 4 months, 4 weeks ago.

Assigned support staff: Itamar.

Author Posts
May 15, 2019 at 8:04 pm #3820037

inkenP-2

Hi Itamar,

Home-page works now 😉 except the media translation is not shown. Can you please help?

Best wishes
Inken

May 15, 2019 at 8:08 pm #3820043

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi, Inken.

In this ticket, we'll focus on the media translation issue.

When I see the English translation of the homepage of your site, I think that I see all the images there. hidden link
Could you please explain to me on which images the media translations are not working?
It would be helpful if you could attach some screenshots.

Thanks,
Itamar.

May 16, 2019 at 9:46 am #3824273

inkenP-2

Hi Itamar,

find attached the box "APPLICATIONS". The image titles are in German (though they are translated into english). The same with the cookie notice...

Thanks for helping!

Best wishes
Inken

May 16, 2019 at 12:23 pm #3825761

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi, Inken.

Could you please let me have access to your site so I can check the issue.

If you need further help with this, please share the access details to your site with me.
I'm enabling a private message for the next reply.

Privacy and Security Policy

We have strict policies regarding privacy and access to your information. Please see:
https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

**IMPORTANT**

- - Please make a backup of site files and database before providing us access. --

Thanks,
Itamar.

May 22, 2019 at 7:40 am #3862623

inkenP-2

My issue is resolved now. Thank you!