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Last updated by Yvette 6 months, 3 weeks ago.

Assigned support staff: Yvette.

Author Posts
April 5, 2019 at 6:05 pm #3546271

thorstenS-3

We didn't receive a notification to auto update the wpml plugin the WordPress plugins dashboard

April 5, 2019 at 6:11 pm #3546285

Yvette
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hello

Your Issue:
I understand that when you visit the page:

Plugins > Installed Plugins

There is no notification that updates are available for the WPML plugins.
However, when you visit the page:

Plugins > Add New > Commercial

You can see that there are updates pending for the WPML plugins. You expect to see the same infomration and a prompt to "Update now" on the primary plugins page in the dashboard.

1. Diagnostic Steps
Can you please confirm that the issue is still existing if you temporarily deactivate you non-WPML plugins and change your active theme to Twenty Seventeen?

2. Provide a copy of your site
If you still find that the issue is present when you execute step 1 above, please give us a copy of your site following these instructions
https://wpml.org/faq/provide-supporters-copy-site/

I am opening the private area for this information.

The topic ‘[Closed] Split: No plugin notification for WPML plugins seen on dashboard’ is closed to new replies.