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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are unable to translate certain sections of your website.
Solution:
We have identified that the Case Post Reveal widget is pulling data from the Service Categories taxonomy. To resolve this, we have set the Service Categories (service-category) to be translatable. Please ensure that the English version of your website contains properly translated English Service Categories. Once these translations are in place, the widget should correctly display content in each language.

If this solution does not apply to your case, or if it seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please do not hesitate to open a new support ticket at our support forum.

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This topic contains 1 reply, has 0 voices.

Last updated by Andrey 1 month, 1 week ago.

Assisted by: Andrey.

Author Posts
June 10, 2026 at 7:22 pm #18094509

Dimitrios Vasileiou

There are some sections in this website that i can't translate them

Screenshot 2 - hidden link

June 10, 2026 at 7:30 pm #18094574

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

I investigated this further and noticed that the Case Post Reveal widget is also pulling data from the Service Categories taxonomy. Therefore, the same solution applies to this widget as well.

Since I have already set Service Categories (service-category) to Translatable, the remaining step is to ensure that the English version contains properly translated English Service Categories.

Once the category translations are in place, the widget should display the correct content in each language.

I’ve attached a screenshot for your reference.

The-Company-–-Prudential-Group.png