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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was experiencing layout issues on their multilingual WordPress site, where the English version of pages did not match the design of the Albanian version. Additionally, the client was unsure how to translate the footer, header, and use the Slider Revolution plugin in multiple languages.
Solution:
We identified that the layout discrepancy was due to some custom fields being set as non-translatable. We adjusted the settings to make these fields translatable by following the steps in our guide on Translating Custom Fields. For the issues related to translating widgets and using Slider Revolution, we provided documentation links and advised the client to open separate support tickets for each issue to ensure detailed assistance. The relevant guides can be found here:

If the provided solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should further assistance be needed, please do not hesitate to open a new support ticket at WPML Support Forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 24 replies, has 0 voices.

Last updated by Carlos Rojas 2 weeks, 4 days ago.

Assisted by: Carlos Rojas.

Author Posts
June 12, 2025 at 10:44 am #17129628

lauraK-16

now its not allowing me to make "Home" the homepage.

b5e8d73b-f29d-4998-aa6a-b19327c2acf0.png
June 12, 2025 at 11:07 am #17129710

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi,

1.- You can only connect content (posts, pages, etc) from the secondary language to the default language, not the other way around. So you have to edit the pages in English (secondary language) and connect them to the pages in Albanian (default language).

You can see this is described in the first step of the documentation I shared: https://wpml.org/faq/how-to-link-already-translated-pages/

2.- As you can read in the alert message, the home page needs to be translated into English, and the translation needs to be published. Make sure the home page is translated into English and that the English version is published. That will allow you to set the home page.

June 12, 2025 at 11:22 am #17129722

lauraK-16

Can you please write me the steps because the "connect with translations" still wont appear.

June 12, 2025 at 11:27 am #17129745

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi,

The steps to connect the translation are described here: https://wpml.org/faq/how-to-link-already-translated-pages/ if there is something specifically in those steps that you don't understand, let me know and I will be more than happy to explain it.

June 12, 2025 at 11:27 am #17129746

lauraK-16

hidden link

June 12, 2025 at 11:28 am #17129747

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Please read my previous message.

June 13, 2025 at 12:28 pm #17133472

lauraK-16

Now can you please send me the documentation for the slider and the widget?

June 13, 2025 at 12:59 pm #17133671

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi,

I already shared the documentation in this message: https://wpml.org/forums/topic/split-problem-with-wpml-plug-in/#post-17121271

June 13, 2025 at 2:16 pm #17133885

lauraK-16

I am sorry but I still have some problem because I don't know how to translate the footer and the header. Would you mind explaining it to me?

June 16, 2025 at 9:42 am #17137811

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Please describe step by step how to create/edit the header and the footer.

That information will allow me to find a way to translate it.