azimd
and we facing fatel error also, i have attched the screenshot
Message
PHP Fatal error: Uncaught Error: Class "WPSEO_Sitemap_Image_Parser" not found in /srv/htdocs/wp-content/plugins/wp-seo-multilingual/classes/YoastSEO/class-wpml-wpseo-main-factory.php:14 Stack trace: #0 /srv/htdocs/wp-content/plugins/sitepress-multilingual-cms/classes/action-filter-loader/class-wpml-action-filter-loader.php(148): WPML_WPSEO_Main_Factory->create() #1 /srv/htdocs/wp-content/plugins/sitepress-multilingual-cms/classes/action-filter-loader/class-wpml-action-filter-loader.php(96): WPML_Action_Filter_Loader->run_factory(Object(WPML_WPSEO_Main_Factory)) #2 /srv/htdocs/wp-content/plugins/sitepress-multilingual-cms/classes/action-filter-loader/class-wpml-action-filter-loader.php(80): WPML_Action_Filter_Loader->load_factory(Object(WPML_WPSEO_Main_Factory)) #3 /srv/htdocs/wp-content/plugins/sitepress-multilingual-cms/classes/action-filter-loader/class-wpml-action-filter-loader.php(49): WPML_Action_Filter_Loader->load_factory_or_action('WPML_WPSEO_Main...', false) #4 /srv/htdocs/wp-content/plugins/wp-seo-multilingual/plugin.php(69): WPML_Action_Filter_Loader->load(Array) #5 /wordpress/core/6.9.4/wp-includes/class-wp-hook.php(341): wpml_wpseo_init(Object(SitePress)) #6 /wordpress/core/6.9.4/wp-includes/class-wp-hook.php(365): WP_Hook->apply_filters(NULL, Array) #7 /wordpress/core/6.9.4/wp-includes/plugin.php(522): WP_Hook->do_action(Array) #8 /srv/htdocs/wp-content/plugins/sitepress-multilingual-cms/sitepress.class.php(544): do_action('wpml_loaded', Object(SitePress)) #9 /wordpress/core/6.9.4/wp-includes/class-wp-hook.php(341): SitePress->init('') #10 /wordpress/core/6.9.4/wp-includes/class-wp-hook.php(365): WP_Hook->apply_filters(NULL, Array) #11 /wordpress/core/6.9.4/wp-includes/plugin.php(522): WP_Hook->do_action(Array) #12 /wordpress/core/6.9.4/wp-settings.php(593): do_action('plugins_loaded') #13 /srv/htdocs/wp-config.php(83): require_once('/wordpress/core...') #14 /wordpress/core/6.9.4/wp-load.php(55): require_once('/srv/htdocs/wp-...') #15 /wordpress/core/6.9.4/wp-blog-header.php(13): require_once('/wordpress/core...') #16 /wordpress/core/6.9.4/index.php(17): require('/wordpress/core...') #17 {main} thrown in /srv/htdocs/wp-content/plugins/wp-seo-multilingual/classes/YoastSEO/class-wpml-wpseo-main-factory.php on line 14
Bobby
WPML Supporter since 04/2015
Languages:
English (English )
Timezone:
America/Los_Angeles (GMT-07:00)
I would like to request temporary access (wp-admin and FTP) to your site to test the issue.
(preferably to a test site where the problem has been replicated if possible)
**Before we proceed It is necessary to take FULL BACKUP of your database and your website. Providing us with access, you agree that a backup has been taken **
I often use the Duplicator plugin for this purpose: http://wordpress.org/plugins/duplicator/
You will find the needed fields for this below the comment area when you log in to leave your next reply.
The information you enter is private which means only you and I have access to it.
NOTE: If access to the live site is not possible and the staging site does not exist please provide me with a duplicator package created with the duplicator plugin.
Thank you,
Bobby
Bobby
WPML Supporter since 04/2015
Languages:
English (English )
Timezone:
America/Los_Angeles (GMT-07:00)
Thank you for the access details!
Are there steps that we can follow to reproduce the fatal error?
At the moment I have not been able to reproduce it using the backend.