Split: WPML automatic translation and deletion issue with WP All Import

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Tagged: Documentation request

This topic contains 48 replies, has 0 voices.

Last updated by Paola Mendiburu 1 month ago.

Assisted by: Paola Mendiburu.

Author	Posts
June 19, 2026 at 9:15 am #18114184
Paola Mendiburu WPML Supporter since 11/2020 Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+02:00)	Ok don´t worry. The second tier was able to download a copy. I will let you know as soon as I have some news. Thank you for your collaboration.
June 22, 2026 at 5:17 am #18117127
nas-luxuryR	Hi Pauola, Good morning! Our website translated pages not working now. showing This Page Does Not Exist. In WPML dashboard showing like this. Please check this asap, it will affect our business. Thanks.
June 22, 2026 at 6:07 am #18117200
nas-luxuryR	Hi, Its resolved. Now the problem only with arabic site.
June 22, 2026 at 8:02 am #18117490
Paola Mendiburu Supporter	I will let you know as soon as I have answer from the second tier. He is investigating the issue.
June 25, 2026 at 4:08 pm #18126594
Paola Mendiburu Supporter	Hi, I checked this together with our second-level team and we found the cause of the problem. The issue was caused by translations in the default text domain. Many strings that do not need to be translated had been translated, and some of those translations were incorrect because they were missing required placeholders such as `%s` and `%d`. We removed the unnecessary translations and corrected the invalid ones. After doing so, the Arabic page is now working correctly. For future translations, please only translate the strings that are actually displayed on the front end. Also, if a string contains placeholders such as `%s`, `%d`, or similar, make sure to keep them exactly as they appear in the original string, as removing or modifying them can cause unexpected issues. Please let us know if you have any questions.
June 30, 2026 at 10:39 am #18133108
nas-luxuryR	Hi Paola, Good day, and thank you for your solution. We are using WPML's automatic translation. In that case, how can we ensure that only the strings that are actually displayed on the front end are translated? Is there any recommended setting or best practice to prevent unnecessary string translations? Thank you, and we look forward to your guidance.
June 30, 2026 at 11:08 am #18133149
Paola Mendiburu Supporter	Hi there! You can go to WPML → Translation Management → Other texts (strings) and use the Source filter to display only the front-end strings.
June 30, 2026 at 11:19 am #18133160
nas-luxuryR	Ok, What about the other problems? Can you please give the solutions for that?
June 30, 2026 at 11:29 am #18133225
Paola Mendiburu Supporter	Could you please provide more details about the other issues you are experiencing?
June 30, 2026 at 11:47 am #18133297
nas-luxuryR	Hi, These are the problems we faced. 1. Some properties imported through WP All Import from our Bitrix feed are not automatically translated into all languages. 2. When properties are removed from the source feed, they are correctly deleted from the English website, but they often remain published on translated versions of the website. 3. We have a very large number of media files (approximately 100,000+) associated with translated content. Please check whether WPML Media Translation or translation records are creating orphaned or duplicated media entries that are not being cleaned up properly. Please help to delete those medias that are unused, becuase manual deleion is not possible for this huge amount. Thanks
July 1, 2026 at 7:15 am #18134680
Paola Mendiburu Supporter	Hi, Thank you for the additional information. 1. Some properties imported through WP All Import from our Bitrix feed are not automatically translated into all languages. In this case, after the import, could you please go to Properties in the WordPress admin and click Update on one of the affected properties (without making any changes)? Then check whether the translations are created or updated correctly. Please let me know the result. 2. When properties are removed from the source feed, they remain published in translated languages. Could you please try deleting one of these properties directly from the WordPress admin (instead of through the import) and let me know whether its translations are also deleted? This will help us determine whether the issue is related to the import process or to WPML. 3. Large number of media files This is expected behavior. WPML creates a Media Translation record for each language, so multiple translation records for the same media attachment are normal and do not necessarily mean that duplicate files exist on the server.
July 13, 2026 at 12:52 pm #18155060
nas-luxuryR	Hi, Thank you for your message and sorry for late reply. I updated one of the affected properties without making any changes, and the translations were created/updated correctly. I deleted a property directly from the WordPress admin, and all its translations were also deleted successfully. thanks
July 13, 2026 at 2:59 pm #18155342
Paola Mendiburu Supporter	Hi, Thank you for the update. This confirms that the translations are updated correctly when the property is edited directly in WordPress. For the properties that were not translated during the import, you can simply update the original property (without making any changes). This will trigger WPML to synchronize the translations and update them correctly.
July 14, 2026 at 7:50 am #18156471
nas-luxuryR	Hi Paola, Good day! What about the deletion? when a property deleted from english , translation are not deleting.
July 14, 2026 at 8:12 am #18156531
Paola Mendiburu Supporter	This will only work if the property is deleted directly from the WordPress dashboard. In this case, you can either delete the property directly from WordPress or manually delete the corresponding translation as well.

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