Split: WPML does not show the lates translation

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client reported that the page does not display the correct English translation, even though it has been translated through WPML. Specifically, parts of the page that should be in English are still in Danish, and the currency displayed is ISK instead of DKK as set in WPML.

Solution:
We recommended that the client first update the WPML String Translation to version 3.2.18. Instructions for updating can be found at http://wpml.org/faq/install-wpml/. If the updates are not visible, the client should click the 'Check for updates' button in the Plugins → Add New Plugin → Commercial tab.

Next, the client should slightly modify the original page, save it, and then navigate to the WPML translation editor to complete the translation. It is also important to back up the database before proceeding.

If this solution does not resolve the issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at https://wpml.org/forums/ for further assistance.

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This topic is split from https://wpml.org/forums/topic/wpml-does-not-show-flags-and-does-not-show-the-lates-translation/

Tagged: Exception, Not WPML issue

This topic contains 2 replies, has 0 voices.

Last updated by Andrey 1 year, 7 months ago.

Assisted by: Andrey.

Author	Posts
January 28, 2025 at 8:49 am #16640315
corneliusG-2	With regards to the: the page does not show the correct translation when trying to pick English. the translation that is made through WPML is not shown on the page etc on page hidden link the first part is written in danish even though it is translated to englsih through WPML: Danish: Har du spørgsmål eller kan du ikke finde en behandling, du ønsker, så ring eller skriv til klinikken. Vi er klar til at hjælpe dig. Should be this in English: If you have any questions or cannot find the treatment you want, please call or write to the clinic. We are ready to help you. I have added a screen shot of the wpml translation aswell All the prices have ISK. when this should be DKK that the WPML also shows at the back end
January 28, 2025 at 9:02 am #16640411
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	Thank you for the explanation. Yesterday, I could not view the translation of that page due to a server error I hadn't encountered before. First, you need to update WPML String Translation to 3.2.18. You can check the latest released versions under "My Account -> Downloads" on this site. Instructions to update can be found here: http://wpml.org/faq/install-wpml/ If you do not see the updates, you might need to click the Check for updates button in the Plugins → Add New Plugin → Commercial tab. Then, you need to update the page translation, so please modify the original page slightly, save it, navigate to the WPML translation editor, and complete the translation. Please remember to backup your database before you proceed.
January 28, 2025 at 9:52 am #16640644
corneliusG-2	I have tried but i cannot save the new translation it is stuck, when I try to press save, nothing happens
January 28, 2025 at 9:57 am #16640653
Andrey Supporter	I need to request temporary access (wp-admin and FTP) to your site – preferably to a test site where the problem has been replicated if possible – in order to be of better help. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.
January 28, 2025 at 3:06 pm #16642650
Andrey Supporter	Thank you for the information. I followed the steps I described and was able to see the translations. The steps were: - Modified the original page slightly, - Saved it, - Navigated to the WPML translation editor, - Completed the translation.
January 28, 2025 at 3:20 pm #16642817
corneliusG-2	Weird I can’t seem to get it to work, can you try and change the ISK to kr. Fx ISK. 1.900. To 1.900 kr. I cannot find where it has ever been names ISK
January 28, 2025 at 3:25 pm #16642826
corneliusG-2	Of course just for one of them 😅
January 28, 2025 at 4:36 pm #16643361
corneliusG-2	I just uninstaled GTranslate and that seemed to fix this part
January 28, 2025 at 4:37 pm #16643362
corneliusG-2	Acutally everything 🙂 Shitty plugin Gtranslate
January 28, 2025 at 4:51 pm #16643413
corneliusG-2	Everything seems to be working fine, only one last question why is the menu layout different on english and danish? New threads created by Andrey and linked to this one are listed below: https://wpml.org/forums/topic/split-why-is-the-menu-layout-different-on-english-and-danish/
January 29, 2025 at 10:32 am #16645570
Andrey Supporter	I am glad that it is working now. I noticed a Gtranslate-related error when viewing your translated page for the first time, but I was unsure of its source since I didn’t see that plugin installed. If you don’t mind, I will respond to your question in a new support ticket. I will assist here: https://wpml.org/forums/topic/split-why-is-the-menu-layout-different-on-english-and-danish/