This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 6 replies, has 2 voices.

Last updated by julizarS 1 year ago.

Assigned support staff: Bigul.

Author Posts
October 3, 2018 at 3:47 pm #2785140

julizarS

Hallo Bigul,

I have an issue with WPML Multilingual CMS. If I create or edit post fproperty, caused error like this: hidden link and also many error on server log like this: hidden link

Please create me a ticket since I cant find the way to create ticket anymore

Thanks

October 3, 2018 at 3:58 pm #2785159

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello,

Welcome to the WPML support forum. I will do my best to help you to resolve these issues.

To help you faster, I've enabled debug information for this support ticket. Please see this link for how to get this information from your site and give it to us: http://wpml.org/faq/provide-debug-information-faster-support/

Please fill the private details fields after a full site backup. I would like to access the admin area of your site for further checking. Please check the following links for more details about our private information sharing policies.

hidden link

https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

--
Thanks!

Bigul

October 4, 2018 at 2:12 pm #2787762

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello,

Thank you for the login information. The settings look okay. So it requires further checking. Therefore please allow me to make a duplicator copy of your site using the Duplicator plugin(https://wordpress.org/plugins/duplicator/) for debugging the issue on my local server.

--
Thanks!

Bigul

October 4, 2018 at 10:28 pm #2788906
julizarS

Hallo Bigul..

Please feel free to duplicate and make it as the best as you can.

Please also check "Menu language switcher" Now I have remove it from the setup: hidden link if I add it, there are two menu switcher available on menu. See video screen: hidden link

Thanks

New threads created by Bigul and linked to this one are listed below:

https://wpml.org/forums/topic/split-duplication-for-menu-language-switcher/

October 5, 2018 at 3:27 pm #2791202

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello,

Thank you for the permission. I have downloaded the Duplicator copy of the site now. Will debug it further and get back to you as soon as possible. Please wait.

Please note, I have opened a new ticket for the Menu language switcher issue. Because as per our support policies, we can only handle one issue per ticket. It will help us to serve you better and we can avoid discussing multiple problems in one ticket.

--
Thanks!

Bigul

October 8, 2018 at 2:34 pm #2796446

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello,

For your kind information, I am not able to reproduce the issue in my local server copies. The result is the same after several tries. I have edited a few existing Property Posts and created and translated few. But not able to reproduce the issue exactly here.

Therefore please let me know the exact steps to reproduce the issue.

--
Thanks!

Bigul

October 17, 2018 at 3:00 am #2823038

julizarS

My issue is resolved now. Thank you!