This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 5 replies, has 2 voices.

Last updated by Andrés 10 months ago.

Assigned support staff: Andrés.

Author Posts
July 25, 2019 at 3:08 pm #4284535


Tell us what you are trying to do?
I just purchased and uploaded the plugin but I don't see where to start translating. I bought multilingual blog. I understood that I can use that version it for manual translation. Now it seems like I have to buy the upgrade?

Is there any documentation that you are following?

Is there a similar example that we can see?

What is the link to your site?

July 25, 2019 at 3:35 pm #4284809


Languages: English (English ) Spanish (Español ) French (Français )

Timezone: Europe/Paris (GMT+02:00)

Hello there,

Welcome to WPML support forum.

With your Multilingual blog you are able to translate pages and posts in a manual way. However, you can't translate theme/plugin options and strings. For those, you will need to update to our Multilingual CMS package.

For star translating your site, you can go to your Dashboard > Pages and translate your pages following this tutorial:

Best regards,

July 25, 2019 at 4:47 pm #4285207


Ok. I bought the other version but still cannot translate the start page but only entries. For the start page I entered all of the contend in the customise section of melos pro and I still don't understand how to translate it. Weglot made an automatic translation that I could adapt manually. I also don't really understand the string translation tool. It only shows contend that isn't even published on the site and that I don't want to translate, most of it is in english anyway.

July 25, 2019 at 4:55 pm #4285263


Languages: English (English ) Spanish (Español ) French (Français )

Timezone: Europe/Paris (GMT+02:00)

For translating strings coming from Customizer:
- Go under "WPML -> Theme and plugins localization".
- Make sure that "Translate themes and plugins using WPML's String Translation only (don't load .mo files)" is active.
- Scroll down to "Strings in the theme" and click on "Scan the theme for strings".
- Once you followed the above steps go under "WPML -> String Translation". All strings available for translation should display in the table you see there.

Do you see them? If yes, all you need to do is click on "translations" next to each string you want to translate and enter + save your translations.


July 25, 2019 at 6:24 pm #4285523


No, I am sorry but this doesn't work at all. There is tons of text (1800 pages) that I don't need to translate and the start page text is nowhere to be found. I want to translate the home site (foto) from german to english and not all the texts that are not public and in english any way (foto).

July 26, 2019 at 5:05 am #4287441


Languages: English (English ) Spanish (Español ) French (Français )

Timezone: Europe/Paris (GMT+02:00)

Your theme Melos is not in our compatibility list, however it doesn't necessarily imply that it is not compatible, just that our team has not tested yet.

1. In WPML > String Translation there is a search field for looking specific strings. Does it mean that you can't find any of your Customizer strings there?

2. If that is correct, it's possible that those strings have been recognised but not associated yet to the String Translation panel. For this, could you go to:
- WPML > String Translation
- Click on the blue link at the bottom of the page: "Translate texts in admin screens »"
- Look for un option similar to "+theme_mods_melos", +"melos", or something like that. Here you should find all strings associated to your theme options.
- Check the checkbox for your strings of interest.
- Click on the button "Apply"
Now, all your selected strings, should appear in the String Translation panel

Reference :