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This topic contains 2 replies, has 2 voices.

Last updated by Bruno 1 year, 9 months ago.

Assigned support staff: Bruno.

Author Posts
October 2, 2018 at 1:35 am


I am trying to:
When I change to the second language and checkout, the products qty are not deducted from the stock.

Link to a page where the issue can be seen:
Any product of the website.

I expected to see:
I expect the qty to be deducted from the stock regardless of the the language that the order is placed.

Instead, I got:
When I checkout using the second language (French) the stock is not deducted.

October 4, 2018 at 1:40 am #2785977


Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Thank you for contacting us. Please, my sincere apologies for the delay in answering.

When I try to access your site you are prompted for the extra credentials. I'll attach an image for you to see.

I tried to use both the credentials you posted, both WordPress and FTP, but they did not work. Please, could you check? Your next message will be private.

Also, please, can I install the Duplicator or All in One Migration plugin to make a copy of your site and install it on my test environment? This will help me debug the problem.

Thank you.

October 4, 2018 at 6:01 pm
October 6, 2018 at 6:12 am #2792510


Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)


Thank you. I was able to access your website and create a package to install this in my environment.

When I access and buy the product that is in the secondary language (French), this syncs the inventory limit correctly in both languages.

Please, could you tell me which product this is happening (if this is not happening for other products as well)?

Thank you.

The topic ‘[Closed] Stock deductions not happening upon checkout of duplicated (second language)’ is closed to new replies.