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Last updated by Jamal 1 year ago.

Assigned support staff: Jamal.

Author Posts
May 29, 2019 at 7:13 am #3912275


My previous ticket was closed for some reason.
this is my answer to it:


the update was released however, the issue wasn't solved.
This is a vary crucial matter. I spent a lot of time and energy in the installation and I cant send traffic from other countries because of it.
Please solve it ASAP. if the bug isn't clear I'd be happy to elaborate.

May 29, 2019 at 3:51 pm #3917089


Languages: English (English ) French (Français )

Timezone: Africa/Casablanca (GMT+01:00)


Thank you for contacting WPML Support. I will be glad to help with this.

Yes, Please elaborate more on this bug. What are the steps to follow to reproduce the issue?

To exclude any possible conflict with your theme or plugins and any possible cause from your current server, can you try to reproduce this issue in one of our servers. If yes, please configure WPML similarly to your website. There are already products and variable products that you can test with. Use the following URL to login to the test server.
hidden link

Can you please paste your WPML Debug information in the Debug information field?

Looking forward to your reply.

Best regards,
WPML Support

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