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Last updated by Job 1 month ago.

Author Posts
September 11, 2019 at 11:45 am

Job

In the webshop we have 2 languages Dutch and English.

We have some trouble with the stock for the "English Variation" products.

1. It seems like some stock isn't updating
For example:

URL: hidden link

In dutch (original product langue) it's fine and it will work, i can't finish order, and will get the message:
"Sorry, we do not have enough "Leopard Silk midi skirt – S" in stock to fulfill your order (0 available). We apologize for any inconvenience caused."

But the size S has enough on stock > see screenshot.

What i tried to sync the stock:
Update Stock in orginal language + update product in second language.

WooCommerce Multilangual >Status > Troubleshooting > Sync product stock quantity and status ( synchronizing min stock between translations ).

WooCommerce Multilangual > Attributes > "Size" > Sync attributes and Product variations updates

2. Then there is the Product variations issue, which i think is related to the first problem:

Sometimes WPML will remove all prices from the variations for example:
hidden link
In the WooCommerce backend the "variations" are empty and gone. > see screenshot.

I also tried> WPML > Support > Troubleshoot > Remove Cache WPML

September 11, 2019 at 4:25 pm #4555273

Job

My issue is resolved now. Thank you!