Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 1 reply, has 2 voices.

Last updated by Mihai Apetrei 6 months, 2 weeks ago.

Assigned support staff: Mihai Apetrei.

Author Posts
May 22, 2021 at 12:40 am #8822349

takeshis-2

Hi,
After installing the latest version, I had a problem with the string translation display. Please see the attached image.
Also, it does not work there.
Regards,
TK

スクリーンショット 2021-05-21 19.56.23.png
May 24, 2021 at 10:50 am #8832389

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

Hi there, TK.

This is usually an issue created by an incompatibility between WPML and (at least) one of the active plugins or the current theme.

Can you please try this:

- create a full website backup
- disable all plugins except WPML and its add-ons
- check if the issue is happening again
- if it's not, reactivate your plugins one by one, checking every time if the issue shows up again so that you can understand which plugin is causing that issue

If the issue happens even with the non-WPML plugins disabled:

- leave all the non-WPML plugins deactivated
- switch to a default theme like TwentySeventeen
- try to recreate the issue now

If you have the chance, it would be best to do this in a staging (testing) environment.

Please let me know how that goes and if following any of these steps solved your issue or brought any change.

I will be waiting for your response.

Kind regards,
Mihai Apetrei