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This topic contains 2 replies, has 2 voices.

Last updated by teameK 4 months, 3 weeks ago.

Assigned support staff: Noman.

Author Posts
May 28, 2020 at 6:23 am #6235865

teameK

I am trying to: 1. Click the domain check box -> not work!!!
2. Click the translation -> not work!!!

Link to a page where the issue can be seen:
hidden link

I expected to see:

Instead, I got:

May 28, 2020 at 8:03 am #6236659

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting WPML Support. Maybe some other plugin is causing this compatibility problem. Please as a test, I would like to ask you to follow these steps in order to isolate the cause of the issue:
1. Backup your site first before making any change, this is for security reasons.
2. Deactivate all the plugins that are not related to WPML.
3. Switch for a moment to a WordPress default theme like Twenty Seventeen.
4. If the issue is gone, activate one by one to see which one there is an interaction issue.

Please let me know results,

Thank you

May 30, 2020 at 12:43 pm #6255943

teameK

My issue is resolved now. Thank you!