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Last updated by Andreas W. 3 months ago.

Assigned support staff: Andreas W..

Author Posts
July 10, 2019 at 1:23 pm #4180743

konstantinosP-5

Hello,

We are experiencing a performance issue with many of our websites.
Our host told us that the issue is caused by String Translation Plugin.

Is there a way to fix this?
The problem occurs in both live and admin area.

Thank you in advance

July 10, 2019 at 9:26 pm #4184571

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

Thank you for contacting the WPML Support Forum.

Please install the following plugin which will indicate the page generation time and more information in the top admin bar.

hidden link

In case you will still experience a unexpected page generation time and warnings in regards to duplicated or slow querries that are based on WPML Plugins, we would kindly like to ask you to provide a new Duplicator package.

The package we received seems to seperate the site content and the database and we can not migrate the site in this manner.

https://wordpress.org/plugins/duplicator/

Duplicator is free of use for backups up to 500MB and the package includes any content, themes, plugins and the database. As your site seems to exceed this limit there is a workaround.

In the first step of the Duplicator package creation process you are able to set filters for folders that will be excluded from the package building process.

You can simply add the filters for cache and uploads and it should bring your backup package to a minimal size.

More information here:
hidden link

In case of any issues please let me know. I can offer to create a package with Duplicator PRO in case you provide access to the site.

I have enabled the private box for your next reply. Please also add here a list of your plugins and theme for our developers who will revise your site and apply fixes into the upcoming version of CMS Multilingual and String Translation.

Kind regards
Andreas

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