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This thread is resolved. Here is a description of the problem and solution.

Problem: String translation not visible on the website

Solution: The client was translating the strings from "plugin the-event-calendar" domain translating the strings from "the-event-calendar" solved the issue.

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This topic contains 2 replies, has 2 voices.

Last updated by Dorian 4 years, 7 months ago.

Assigned support staff: Shekhar Bhandari.

Author Posts
June 16, 2017 at 3:29 pm #1299970

Dorian

I am trying to: Translate certain strings from a certain plugin (The Events Calendar). The strings to translate appear on the WPML panel "String Translation"; I translate the strings; click "Save"; but the string translations don't seem to appear on the website.

URL of (my) website where problem appears: hidden link

I expected to see: There should be no words in English on the URL above (especially "Keyword", "Find", "Upcoming", "Previous")

Screen Shot 2017-06-17 at 12.29.13 AM.jpg
Screen Shot 2017-06-17 at 12.28.44 AM.jpg
Screen Shot 2017-06-17 at 12.28.36 AM.jpg
June 19, 2017 at 3:42 am #1300589

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello @dorian,

Thank you for contacting WPML support. I'd be happy to help you on this.

Sometimes a single string is registered multiple times probably with another domain or a similar one, could you please check if there are similar strings available in the string translation table?

Also, are those strings can be configured from the backend, I mean to say can you change the previous to something else by yourself?

Also, one more thing I notice is that your plugin domain is plugin the-event-calender so I suspect there must be another domain registered as the-event-calender, can you find it?

Look forward to your reply.

Thanks

June 20, 2017 at 11:09 am #1301848

Dorian

Hi Shekhar,
Many thanks for your reply.
You were absolutely on the spot with your third remark — I had missed the fact that the domain "plugin the-event-calendar" was different from the domain "the-event-calendar"... When I selected the latter, I was able to make the translated strings appear on the front end of the website.
Nice!

Have a great day/evening.
Dorian