This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is unable to translate strings from English to Latvian for a new gift card plugin. Despite translating the string "You Print & Give To Recipient" to Latvian, it still appears in English on the frontend. The client has already increased the memory limit, deleted and re-translated the string, but the issue persists.
Solution:
We recommend checking for duplicate strings that may not have been translated. Here are the steps to follow:
1. Navigate to WPML > String Translation and at the bottom of the page, enable the checkbox "Look for strings while pages are rendered". Then, visit the frontend page where the string should appear and return to WPML > String Translation to search for the string.
2. If the string is not found in WPML > String Translation, it might be registered as admin text. Follow the process outlined in our documentation to find and translate admin text strings: https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/
Please note that the solution provided might be outdated or not applicable to your case. If the issue persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If necessary, please open a new support ticket for further assistance.
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This topic contains 1 reply, has 2 voices.
Last updated by 11 months ago.
Assisted by: Mihai Apetrei.