String translation not working

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This topic contains 4 replies, has 2 voices.

Last updated by dianaG-8 1 year, 6 months ago.

Assisted by: Andreas.

Author	Posts
September 30, 2022 at 4:57 am #12153837
dianaG-8	Tell us what you are trying to do? I am trying to translate two strings and it does not update Is there any documentation that you are following? Is there a similar example that we can see? What is the link to your site? hidden link
September 30, 2022 at 1:08 pm #12156927
Andreas	Hello there Thank you for contacting us. I am happy to help you. Your message is not giving me any kind of extra information in order to help you. Can you please add more information and maybe some screenshots in orde rto understand your problem ? Regards, Andreas
October 2, 2022 at 6:41 am #12163399
dianaG-8	Hi Andreas, Your steps worked to update the one incompatible widget. I used these steps: 1) Finish the translation of a page 2) Ensure that language in top header is your default one 3) When publishing on the right side there is a switch "Use WPML's Translation Editor" , se to off 4) Click to translate the page in the language you wish 5) You will not see WPML Translation Editor. Please replace the link ( only the link please do not touch anything else ) 6) Switch again to the default language in the top bar 7) Enabled again WPML TRanslation editor. However, for another widget - the footer which goes across all pages, it does not work. I have amended the translation in "string translate" - see screenshot 1. It does not update though. I tried to use the steps above for the footer, but I only see the English text, not the french text. Please see screenshot 2. Thank you.
October 3, 2022 at 9:45 am #12169097
Andreas	Thank you very much for your clear information. First of all the steps are written by me for another case and scenario and only for Pages/Posts. This is not the proper way, we cannot fully support it, we are having there because other reasons. The proper way to translate widgets is this : https://wpml.org/documentation/getting-started-guide/translating-widgets/ Also as far as I can see you are using Organic Customizer Widgets for widgets. If yes, then as far as I can see we are not having any compatibility with that plugin, so very likely this is the reason it is not working. Since you are using it, please try to use the default widgets of WP instead in order to see if everything is working ok. On the other hand, I am wrong about the above and you are using the default way, please share a screencast of the problem. Regards, Andreas

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