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Last updated by Bruno Kos 4 months ago.

Assigned support staff: Bruno Kos.

Author Posts
June 12, 2019 at 1:28 am #3999001

kennys-2

string translation uses to much connections to mysql server, when i activate this plugin, i only get a mysql connection error

Link to a page where the issue can be seen:
i don't activate the plugin anymore, because its causing an total site error

I expected to see: a fix

Instead, I got:

big troubbles

June 12, 2019 at 7:37 am #4001179

Bruno Kos
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hi,

Thank you for contacting WPML support!

Can you provide debug information so I could get a better view of your current setup? I have enabled debug information for this ticket and this is how you can easily provide this info:
https://wpml.org/faq/provide-debug-information-faster-support/

i only get a mysql connection error

As for this - can you provide me with debug.log information, meaning the exact error message? Is this causing your site not to be available completely (white screen), or is the site still working but with a warning message?

Regards,
Bruno Kos

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