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This topic contains 20 replies, has 5 voices.

Last updated by thorsetenM 2 years, 4 months ago.

Assigned support staff: Sumit.

Author Posts
June 12, 2017 at 12:00 pm #1296252

Pavel

Hi,

thank you, I will try it! I tried it some time before, but I did not like JSON format and thought that this is not a way to go. Maybe there is any easier solution?

Why *shop_isle_slider* does not work for me (strings are visible in Strings Translation menu, but it is not possible to translate them)?

I found configuration file for Shop Isle theme: https://themes.trac.wordpress.org/browser/shop-isle/1.1.23/wpml-config.xml

It should work when I add key names for slider? And why are *shop_isle_slider* strings showing as translatable when it is not defined in *wpml-config.xml*?

June 15, 2017 at 9:41 am #1298885

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hi,

Sorry for the delay. I was away. I will check for the solution via WPML config file and get back to you tomorrow. Please wait.

--
With Regards

Bigul

June 17, 2017 at 7:44 am #1300188

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hi,

For your kind information, it is happening because of the compatibility issue. To fix the problem, we need to do some modifications in the *Shop Isle* theme and *Shop Isle Companion* plugin codes. Therefore please use the steps described in my previous reply as a workaround for the time being.

I am escalating this request to our compatibility team and get back to you as early as possible. Please wait. Sorry for the inconveniences.

--
With Regards

Bigul

June 22, 2017 at 3:43 pm #1303830

Sumit
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hi,

I am Sumit from 2nd tier support.

Actually, the theme is using our API in wrong way therefore, you are seeing unexpected behavior.
I have done some modification in slider plugin file so it can work.
#1 Please download the updated file from here hidden link
#2 Go to \wp-content\plugins\shop-isle-companion
#3 Replace the file named content-slider.php
#4 Go to Theme Customizer now
#5 Make changes to slider which you want to make
#6 Publish and save
#7 Go to front-end and check if your changes are okay?
#8 Now go to string Translation you will see new string with domain Shop-isle-Slide-1, Shop-isle-Slide-0, Shop-isle-Slide-2 etc
#9 Translate these strings and then check if these strings are translated to 2nd language!

NOTE: Please make a backup of site files and database before making any changes. Just a good practice 🙂

Thanks

March 13, 2018 at 5:44 pm #1545091

thomasN-16

How can I follow the hidden link? Trying to click on it but doesnt work

May 22, 2019 at 10:04 am #3864103

thorsetenM

[deleted, wrong thread]