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This topic contains 4 replies, has 2 voices.

Last updated by Bruno 4 months ago.

Assigned support staff: Bruno.

Author Posts
July 16, 2019 at 2:01 pm


The string translations are not working even though they are registered and translated. We tried everything we could, entered all string translations at the right place, but they are not showing up.

hidden link
[ credentials removed, added to Notes section ]

Would be nice if we could get the string problem fixed, as we are translating our page hidden link to alot of languages. That above is our stagning, where we copied everything for you guys to have a look. My programmer assured me its not the theme or any other settings.

Waiting for some help.

July 16, 2019 at 6:31 pm #4223225


Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Thank you for contacting us. When I try to access your site, a screen appears to add the credentials, but it appears that the credentials are incorrect. After I use them, the screen appears again. I'll attach an image for you to see. Please, could you check? Your next answer will be private.

Also, I'm not sure if I understood your question correctly. Are you saying that these translated strings are not being displayed on the front end? Could you show one of them so I can test?

Thank you.

July 17, 2019 at 8:30 am
July 18, 2019 at 9:13 am #4236517


Any News?

July 18, 2019 at 10:11 am #4237301


Also, the logo does not get copied over as well. My programmer said, thats also from the string translations.

July 22, 2019 at 8:52 pm #4261217


Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)


First of all, my sincere apologies for the delay. When I access your site, it looks like these translations are now being displayed correctly. I'll attach two pictures for you to see.

Maybe this was a cache issue? At the moment, at least these strings I noticed are translated. Is the problem with some other string?

Thank you.

The topic ‘[Closed] String Translations not Working’ is closed to new replies.