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This topic contains 1 reply, has 1 voice.

Last updated by always-betterM 11 months, 1 week ago.

Assigned support staff: Raja Mohammed.

Author Posts
July 1, 2019 at 8:46 am #4116693


Dear WPML,

Our database has growed abouve 300 MB and it was some mistake with the WPML string translation. I made this steps:

1) Go to WPML>>Support page
2) Click on Troubleshooting link (blue link in the middle of the page)
3) In Troubleshooting page, please click on the following options of *Clean up* section. Wait for confirmation of processing after each one.

- Clear the cache in WPML
- Remove ghost entries from the translation tables
- Fix element_type collation
- Set language information
- Assign translation status to duplicated content
- Fix terms count
- Fix post type assignment
- Recreate ST DB cache tables

After making this steps our database size is O.K, but the site can't load anymore the translated strings. The strings are in the database, because if i search them, then they are available and marked as translated.

Please help to get back our correct translated strings to show.

Thank you very much.

July 1, 2019 at 9:09 am #4116847


Now is is good. I don' know why, but automatically resolved. Now works!