Please make sure to update to WPML 4.3.4 before reporting any issue

Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

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This topic contains 1 reply, has 2 voices.

Last updated by Carlos Rojas 2 months ago.

Assigned support staff: Carlos Rojas.

Author Posts
September 14, 2019 at 6:22 pm

ahmede-28

I am trying to: solve translation issue so i updated all my plugins to the latest wpml . yet after that , found my arabic translation had been reset into default . although i made the translation manually from english again , still as in the attachment you will see no effect for the translation happening .

Link to a page where the issue can be seen: hidden link

I expected to see: full translated pages

Instead, I got : pages in mixed language and not translated .

attached my credentials and debug .

September 16, 2019 at 1:34 pm #4580817

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: America/Montevideo (GMT-03:00)

Hello,
Thank you for contacting WPML support.

I applied some troubleshooting steps and now the issue is solved (see attached image). I recommend you to update all outdated plugins and themes to avoid conflicts in the code.

Kind regards,
Carlos