This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 6 replies, has 2 voices.

Last updated by Bobby 5 months, 2 weeks ago.

Assigned support staff: Bobby.

Author Posts
April 30, 2019 at 9:23 am #3710031

inkenP-2

I am trying to: translate pages

Link to a page where the issue can be seen:

I expected to see: adopted structure (I use elementor page builder)

Instead, I got: another structure

April 30, 2019 at 6:12 pm #3714025

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Hello,

if possible please provide me with some additional information so i can better understand the issue you are experiencing , maybe a screenshot or where i can see the issue ?

additionally which visual composer are you using ?

please provide you WPML Debug information in the debug field below? http://wpml.org/faq/provide-debug-information-faster-support/

May 4, 2019 at 7:39 am #3739481

inkenP-2

Hi,
please see that the page was not correctly formatted...
original: hidden link
translated page (attachement)

May 4, 2019 at 7:39 am #3739485

inkenP-2

attachement

May 6, 2019 at 7:11 pm #3752263

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Hi There,

i am not able to view the secondary language , i can only see the German language.

please try the following and let me know your results

go to Pages->Edit default language(with correct layout)-> use the top header language switcher within the edit page and switch to the secondary language on a new tab

examine your page builder in the translated language are there any specific changes between the two that might cause the layout difference ?

another quick way to do this would be , remove the translation , go to the default language page and "duplicate" , then verify that the layout is the same now.

once that has been verified you can add your translations

let me know your results , if both of these steps are not working as expected please let me know and i can take a closer look at your backend and settings

May 7, 2019 at 5:49 am #3754009

inkenP-2

Hi Bobby,

the thing is: all pages are translated now and i can see them, because I'm logged in in the account. What's wrong? Why don't you see the translated pages?

Here find the debug info:
{"core":{"Wordpress":{"Multisite":"No","SiteURL":"http:\/\/6.vispiron1.timmeserver.de","HomeURL":"http:\/\/6.vispiron1.timmeserver.de","Version":"5.1.1","PermalinkStructure":"\/%year%\/%monthnum%\/%day%\/%postname%\/","PostTypes":"post, page, attachment, revision, nav_menu_item, custom_css, customize_changeset, oembed_cache, user_request, wp_block, elementor_library, portfolio, feedback, wpml_tf_feedback, wpml_tf_message, jp_pay_order, jp_pay_product, elementor_font","PostStatus":"publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, spam"},"Server":{"jQueryVersion":"1.12.4","PHPVersion":"7.3.1","MySQLVersion":"5.5.5","ServerSoftware":"nginx\/1.14.0"},"PHP":{"MemoryLimit":"512M","WP Memory Limit":"40M","UploadMax":"100M","PostMax":"100M","TimeLimit":"1200","MaxInputVars":"3000","MBString":true,"libxml":true}},"plugins":{"active_plugins":{"sitepress-multilingual-cms\/sitepress.php":{"Plugin Slug":"sitepress-multilingual-cms","Name":"WPML Multilingual CMS","PluginURI":"https:\/\/wpml.org\/","Version":"4.2.6","Author":"OnTheGoSystems","AuthorURI":"http:\/\/www.onthegosystems.com\/","TextDomain":"sitepress-multilingual-cms","DomainPath":"","Network":false,"Title":"WPML Multilingual CMS","AuthorName":"OnTheGoSystems"},"akismet\/akismet.php":{"Plugin Slug":"","Name":"Akismet Anti-Spam","PluginURI":"https:\/\/akismet.com\/","Version":"4.1.1","Author":"Automattic","AuthorURI":"https:\/\/automattic.com\/wordpress-plugins\/","TextDomain":"akismet","DomainPath":"","Network":false,"Title":"Akismet Anti-Spam","AuthorName":"Automattic"},"classic-editor\/classic-editor.php":{"Plugin Slug":"","Name":"Classic Editor","PluginURI":"https:\/\/wordpress.org\/plugins\/classic-editor\/","Version":"1.4","Author":"WordPress Contributors","AuthorURI":"https:\/\/github.com\/WordPress\/classic-editor\/","TextDomain":"classic-editor","DomainPath":"\/languages","Network":false,"Title":"Classic Editor","AuthorName":"WordPress Contributors"},"cookie-notice\/cookie-notice.php":{"Plugin Slug":"","Name":"Cookie Notice","PluginURI":"http:\/\/www.dfactory.eu\/plugins\/cookie-notice\/","Version":"1.2.46","Author":"dFactory","AuthorURI":"http:\/\/www.dfactory.eu\/","TextDomain":"cookie-notice","DomainPath":"\/languages","Network":false,"Title":"Cookie Notice","AuthorName":"dFactory"},"duplicate-post\/duplicate-post.php":{"Plugin Slug":"","Name":"Duplicate Post","PluginURI":"https:\/\/duplicate-post.lopo.it\/","Version":"3.2.2","Author":"Enrico Battocchi","AuthorURI":"https:\/\/lopo.it","TextDomain":"duplicate-post","DomainPath":"","Network":false,"Title":"Duplicate Post","AuthorName":"Enrico Battocchi"},"elementor-pro\/elementor-pro.php":{"Plugin Slug":"","Name":"Elementor Pro","PluginURI":"https:\/\/elementor.com\/","Version":"2.5.7","Author":"Elementor.com","AuthorURI":"https:\/\/elementor.com\/","TextDomain":"elementor-pro","DomainPath":"","Network":false,"Title":"Elementor Pro","AuthorName":"Elementor.com"},"elementor\/elementor.php":{"Plugin Slug":"","Name":"Elementor","PluginURI":"https:\/\/elementor.com\/?utm_source=wp-plugins\u0026utm_campaign=plugin-uri\u0026utm_medium=wp-dash","Version":"2.5.14","Author":"Elementor.com","AuthorURI":"https:\/\/elementor.com\/?utm_source=wp-plugins\u0026utm_campaign=author-uri\u0026utm_medium=wp-dash","TextDomain":"elementor","DomainPath":"","Network":false,"Title":"Elementor","AuthorName":"Elementor.com"},"jetpack\/jetpack.php":{"Plugin Slug":"","Name":"Jetpack by WordPress.com","PluginURI":"https:\/\/jetpack.com","Version":"7.2.1","Author":"Automattic","AuthorURI":"https:\/\/jetpack.com","TextDomain":"jetpack","DomainPath":"\/languages\/","Network":false,"Title":"Jetpack by WordPress.com","AuthorName":"Automattic"},"sticky-header-effects-for-elementor\/sticky-header-effects-for-elementor.php":{"Plugin Slug":"","Name":"Sticky Header Effects for Elementor","PluginURI":"http:\/\/robertwattner.com\/sticky-header-effects-for-elementor","Version":"1.3.1","Author":"Rwattner","AuthorURI":"http:\/\/robertwattner.com","TextDomain":"she-header","DomainPath":"\/languages\/","Network":false,"Title":"Sticky Header Effects for Elementor","AuthorName":"Rwattner"},"unicon_portfolio_cpt\/unicon_portfolio_cpt.php":{"Plugin Slug":"","Name":"Unicon Portfolio CPT","PluginURI":"http:\/\/themeforest.net\/user\/minti","Version":"1.1","Author":"minti","AuthorURI":"http:\/\/mintithemes.com","TextDomain":"unicon_portfolio_cpt","DomainPath":"","Network":false,"Title":"Unicon Portfolio CPT","AuthorName":"minti"},"wordpress-seo\/wp-seo.php":{"Plugin Slug":"","Name":"Yoast SEO","PluginURI":"https:\/\/yoa.st\/1uj","Version":"11.1.1","Author":"Team Yoast","AuthorURI":"https:\/\/yoa.st\/1uk","TextDomain":"wordpress-seo","DomainPath":"\/languages\/","Network":false,"Title":"Yoast SEO","AuthorName":"Team Yoast"},"wpml-cms-nav\/plugin.php":{"Plugin Slug":"wpml-cms-nav","Name":"WPML CMS Nav","PluginURI":"https:\/\/wpml.org\/","Version":"1.5.1","Author":"OnTheGoSystems","AuthorURI":"http:\/\/www.onthegosystems.com\/","TextDomain":"wpml-cms-nav","DomainPath":"","Network":false,"Title":"WPML CMS Nav","AuthorName":"OnTheGoSystems"},"wpml-sticky-links\/plugin.php":{"Plugin Slug":"wpml-sticky-links","Name":"WPML Sticky Links","PluginURI":"https:\/\/wpml.org\/","Version":"1.5.0","Author":"OnTheGoSystems","AuthorURI":"http:\/\/www.onthegosystems.com\/","TextDomain":"wpml-sticky-links","DomainPath":"","Network":false,"Title":"WPML Sticky Links","AuthorName":"OnTheGoSystems"},"wpml-string-translation\/plugin.php":{"Plugin Slug":"wpml-string-translation","Name":"WPML String Translation","PluginURI":"https:\/\/wpml.org\/","Version":"2.10.4","Author":"OnTheGoSystems","AuthorURI":"http:\/\/www.onthegosystems.com\/","TextDomain":"wpml-string-translation","DomainPath":"","Network":false,"Title":"WPML String Translation","AuthorName":"OnTheGoSystems"},"wpml-translation-management\/plugin.php":{"Plugin Slug":"wpml-translation-management","Name":"WPML Translation Management","PluginURI":"https:\/\/wpml.org\/","Version":"2.8.5","Author":"OnTheGoSystems","AuthorURI":"http:\/\/www.onthegosystems.com\/","TextDomain":"wpml-translation-management","DomainPath":"","Network":false,"Title":"WPML Translation Management","AuthorName":"OnTheGoSystems"}},"mu_plugins":[],"dropins":[]},"theme":{"Name":"Page Builder Framework","ThemeURI":false,"Author":"David Vongries","AuthorURI":"https:\/\/mapsteps.com","Template":"","Version":"2.0.3","TextDomain":"page-builder-framework","DomainPath":"","ParentName":""},"extra-debug":{"WMPL":{"hide_upgrade_notice":"4.2.6","icl_capabilities_verified":true,"active_languages":["en","de"],"interview_translators":1,"existing_content_language_verified":1,"language_negotiation_type":"1","theme_localization_type":3,"icl_lso_link_empty":0,"sync_page_ordering":1,"sync_page_parent":1,"sync_page_template":1,"sync_ping_status":1,"sync_comment_status":1,"sync_sticky_flag":1,"sync_password":1,"sync_private_flag":1,"sync_post_format":1,"sync_delete":0,"sync_delete_tax":0,"sync_post_taxonomies":1,"sync_post_date":0,"sync_taxonomy_parents":0,"translation_pickup_method":0,"notify_complete":1,"translated_document_status":1,"remote_management":0,"auto_adjust_ids":1,"alert_delay":0,"promote_wpml":0,"automatic_redirect":0,"remember_language":24,"icl_lang_sel_copy_parameters":"","translated_document_page_url":"auto-generate","sync_comments_on_duplicates ":0,"seo":{"head_langs":1,"canonicalization_duplicates":1,"head_langs_priority":1},"posts_slug_translation":{"on":1,"string_name_migrated":true},"urls":{"directory_for_default_language":0,"show_on_root":"","root_html_file_path":"","root_page":0,"hide_language_switchers":1},"xdomain_data":"1","custom_posts_sync_option":{"post":1,"page":1,"attachment":1,"elementor_library":2},"taxonomies_sync_option":{"category":1,"post_tag":1,"translation_priority":1,"elementor_library_type":0},"tm_block_retranslating_terms":1,"admin_default_language":"_default_","taxonomy_names_checked":true,"ajx_health_checked":true,"setup_complete":1,"st":{"db_ok_for_gettext_context":true,"WPML_ST_Upgrade_Migrate_Originals_has_run":true,"WPML_ST_Upgrade_Db_Cache_Command_2.4.2_1_has_run":true,"WPML_ST_Upgrade_Display_Strings_Scan_Notices_has_run":true,"WPML_ST_Upgrade_MO_Scanning_3_has_run":true,"WPML_ST_Upgrade_DB_String_Name_Index_2_has_run":true,"WPML_ST_Upgrade_DB_Longtext_String_Value_has_run":true,"strings_per_page":10,"icl_st_auto_reg":"disable","strings_language":"en","translated-users":[],"sw":[],"plugin_localization_domains":{"wpml-translation-management\/plugin.php":{"wpml-translation-management":899},"wpml-string-translation\/plugin.php":{"wpml-string-translation":5},"cookie-notice\/cookie-notice.php":{"cookie-notice":43},"duplicate-post\/duplicate-post.php":{"duplicate-post":83},"elementor-pro\/elementor-pro.php":{"elementor-pro":57},"elementor\/elementor.php":{"elementor":73},"wordpress-seo\/wp-seo.php":{"wordpress-seo":206},"akismet\/akismet.php":{"akismet":10},"sitepress-multilingual-cms\/sitepress.php":{"installer":4},"jetpack\/jetpack.php":{"jetpack":3036},"wpml-cms-nav\/plugin.php":{"wpml-cms-nav":57}},"theme_localization_domains":{"page-builder-framework":{"page-builder-framework":410}}},"default_categories":{"de":"1","en":7},"default_language":"de","setup_wizard_step":5,"admin_text_3_2_migration_complete_aca0342fc91150247c7367ad1b655ad1":true,"admin_text_3_2_migration_complete_53755b83d0bafeecefd28ab0088af58a":true,"admin_text_3_2_migration_complete_891214125938197f6d73be58a413f422":true,"translation-management":{"custom_fields_translation":{"title":2,"description":2,"keywords":2,"_edit_last":0,"_edit_lock":0,"_wp_page_template":0,"_wp_attachment_metadata":0,"original_post_id":0,"_wpml_original_post_id":0,"_wp_old_slug":0,"_icl_translator_note":0,"_alp_processed":0,"_pingme":0,"_encloseme":0,"_icl_lang_duplicate_of":0,"_thumbnail_id":0,"_wp_attached_file":0,"_wp_attachment_image_alt":2,"_elementor_page_settings":3,"_elementor_edit_mode":1,"_elementor_template_type":1,"_elementor_version":1,"_yoast_wpseo_title":2,"_yoast_wpseo_bctitle":2,"_yoast_wpseo_metadesc":2,"_yoast_wpseo_metakeywords":2,"_yoast_wpseo_focuskw":2,"_yoast_wpseo_meta-robots-noindex":1,"_yoast_wpseo_meta-robots-nofollow":1,"_yoast_wpseo_meta-robots-adv":1,"_yoast_wpseo_canonical":0,"_yoast_wpseo_redirect":0,"_yoast_wpseo_opengraph-description":2,"_yoast_wpseo_google-plus-description":2,"_yoast_wpseo_twitter-title":2,"_yoast_wpseo_twitter-description":2,"_yoast_wpseo_opengraph-title":2,"_yoast_wpseo_opengraph-image":3,"_yoast_wpseo_twitter-image":3,"wpbf_premium_options":3,"wpbf_options":3,"wpbf_sidebar_position":3,"_cms_nav_minihome":1,"_cms_nav_section":2,"_top_nav_excluded":1},"custom_fields_readonly_config":["title","description","keywords","_edit_last","_edit_lock","_wp_page_template","_wp_attachment_metadata","original_post_id","_wpml_original_post_id","_wp_old_slug","_icl_translator_note","_alp_processed","_pingme","_encloseme","_icl_lang_duplicate_of","_thumbnail_id","_wp_attached_file","_wp_attachment_image_alt","_elementor_page_settings","_elementor_edit_mode","_elementor_template_type","_elementor_version","_yoast_wpseo_title","_yoast_wpseo_bctitle","_yoast_wpseo_metadesc","_yoast_wpseo_metakeywords","_yoast_wpseo_focuskw","_yoast_wpseo_meta-robots-noindex","_yoast_wpseo_meta-robots-nofollow","_yoast_wpseo_meta-robots-adv","_yoast_wpseo_canonical","_yoast_wpseo_redirect","_yoast_wpseo_opengraph-description","_yoast_wpseo_google-plus-description","_yoast_wpseo_twitter-title","_yoast_wpseo_twitter-description","_yoast_wpseo_opengraph-title","_yoast_wpseo_opengraph-image","_yoast_wpseo_twitter-image","_cms_nav_minihome","_cms_nav_section","_top_nav_excluded","wpbf_premium_options","wpbf_options","wpbf_sidebar_position"],"custom_fields_translation_custom":[],"custom_fields_translation_custom_readonly":[],"doc_translation_method":0,"__custom_types_readonly_config_prev":[],"custom_types_readonly_config":[],"__custom_fields_readonly_config_prev":["title","description","keywords","_edit_last","_edit_lock","_wp_page_template","_wp_attachment_metadata","original_post_id","_wpml_original_post_id","_wp_old_slug","_icl_translator_note","_alp_processed","_pingme","_encloseme","_icl_lang_duplicate_of","_thumbnail_id","_wp_attached_file","_wp_attachment_image_alt","_elementor_page_settings","_elementor_edit_mode","_elementor_template_type","_elementor_version","_yoast_wpseo_title","_yoast_wpseo_bctitle","_yoast_wpseo_metadesc","_yoast_wpseo_metakeywords","_yoast_wpseo_focuskw","_yoast_wpseo_meta-robots-noindex","_yoast_wpseo_meta-robots-nofollow","_yoast_wpseo_meta-robots-adv","_yoast_wpseo_canonical","_yoast_wpseo_redirect","_yoast_wpseo_opengraph-description","_yoast_wpseo_google-plus-description","_yoast_wpseo_twitter-title","_yoast_wpseo_twitter-description","_yoast_wpseo_opengraph-title","_yoast_wpseo_opengraph-image","_yoast_wpseo_twitter-image","_cms_nav_minihome","_cms_nav_section","_top_nav_excluded","wpbf_premium_options","wpbf_options","wpbf_sidebar_position"],"__custom_term_fields_readonly_config_prev":[],"custom_term_fields_readonly_config":[],"taxonomies_readonly_config":{"translation_priority":1,"elementor_library_type":0},"custom-types_readonly_config":{"attachment":1,"elementor_library":2}},"custom-types_sync_option":{"attachment":1,"elementor_library":2},"language_selector_initialized":1,"languages_order":["de","en"],"dont_show_help_admin_notice":true,"site_key":"StLyaGbAiI","xliff_newlines":2,"tm_xliff_version":"12","site_does_not_use_icl":true,"language_per_domain_sso_enabled":false,"WPML_Translate_Link_Target_Global_State":false,"admin_text_3_2_migration_complete_fc3724b45267181b5d40a4b26ff8498e":true},"installer":{"version":"1.9.4","repositories":{"wpml":{"api-url":"https:\/\/api.wpml.org\/","products":"http:\/\/d2salfytceyqoe.cloudfront.net\/wpml33-products.json","subscription":{"key":"StLyaGbAiI","data":{"subscription_type":6719,"expires":"2020-04-30","status":"1"},"registered_by":2,"site_url":"http:\/\/6.vispiron1.timmeserver.de"}},"toolset":{"api-url":"https:\/\/api.toolset.com\/","products":"http:\/\/d7j863fr5jhrr.cloudfront.net\/toolset33-products.json","subscription":""}},"instances":{"\/var\/www\/clients\/client3\/web6\/web\/wp-content\/plugins\/sitepress-multilingual-cms\/vendor\/otgs\/installer\/installer.php":{"bootfile":"\/var\/www\/clients\/client3\/web6\/web\/wp-content\/plugins\/sitepress-multilingual-cms\/vendor\/otgs\/installer\/installer.php","version":"1.9.4","args":{"plugins_install_tab":1,"site_key_nags":[{"repository_id":"wpml","product_name":"WPML","condition_cb":[{"locale_utils":{},"footer_preview":false,"icl_translations_cache":null,"icl_language_name_cache":{"name":"language_name","cache_to_option":true,"cache_needs_saving":false},"icl_term_taxonomy_cache":null,"wpdb":{"show_errors":false,"suppress_errors":false,"last_error":"","num_queries":124,"num_rows":1,"rows_affected":0,"insert_id":29260,"last_query":"SELECT option_value FROM wp_options WHERE option_name = \u0027_transient_elementor_pro_license_data\u0027 LIMIT 1","last_result":[{"option_value":"a:14:{s:7:\u0022success\u0022;b:1;s:7:\u0022license\u0022;s:5:\u0022valid\u0022;s:7:\u0022item_id\u0022;b:0;s:9:\u0022item_name\u0022;s:13:\u0022Elementor Pro\u0022;s:8:\u0022checksum\u0022;s:32:\u0022f2e21c78a328f4b1a8a1d6fd88a17804\u0022;s:7:\u0022expires\u0022;s:19:\u00222020-03-12 23:59:59\u0022;s:10:\u0022payment_id\u0022;i:2497865;s:13:\u0022customer_name\u0022;s:11:\u0022Inken Pauli\u0022;s:14:\u0022customer_email\u0022;s:23:\u0022inken.pauli@vispiron.de\u0022;s:13:\u0022license_limit\u0022;i:1;s:10:\u0022site_count\u0022;i:1;s:16:\u0022activations_left\u0022;i:0;s:8:\u0022price_id\u0022;s:1:\u00221\u0022;s:13:\u0022subscriptions\u0022;s:6:\u0022enable\u0022;}"}],"queries":null,"prefix":"wp_","base_prefix":"wp_","ready":true,"blogid":0,"siteid":0,"tables":["posts","comments","links","options","postmeta","terms","term_taxonomy","term_relationships","termmeta","commentmeta","yoast_seo_links","yoast_seo_meta"],"old_tables":["categories","post2cat","link2cat"],"global_tables":["users","usermeta"],"ms_global_tables":["blogs","blogmeta","signups","site","sitemeta","sitecategories","registration_log","blog_versions"],"comments":"wp_comments","commentmeta":"wp_commentmeta","links":"wp_links","options":"wp_options","postmeta":"wp_postmeta","posts":"wp_posts","terms":"wp_terms","term_relationships":"wp_term_relationships","term_taxonomy":"wp_term_taxonomy","termmeta":"wp_termmeta","usermeta":"wp_usermeta","users":"wp_users","blogs":null,"blogmeta":null,"blog_versions":null,"registration_log":null,"signups":null,"site":null,"sitecategories":null,"sitemeta":null,"field_types":{"post_author":"%d","post_parent":"%d","menu_order":"%d","term_id":"%d","term_group":"%d","term_taxonomy_id":"%d","parent":"%d","count":"%d","object_id":"%d","term_order":"%d","ID":"%d","comment_ID":"%d","comment_post_ID":"%d","comment_parent":"%d","user_id":"%d","link_id":"%d","link_owner":"%d","link_rating":"%d","option_id":"%d","blog_id":"%d","meta_id":"%d","post_id":"%d","user_status":"%d","umeta_id":"%d","comment_karma":"%d","comment_count":"%d","active":"%d","cat_id":"%d","deleted":"%d","lang_id":"%d","mature":"%d","public":"%d","site_id":"%d","spam":"%d"},"charset":"utf8mb4","collate":"utf8mb4_unicode_ci","func_call":"$db-\u003Equery(\u0022SELECT option_value FROM wp_options WHERE option_name = \u0027_transient_elementor_pro_license_data\u0027 LIMIT 1\u0022)","is_mysql":true,"categories":"wp_categories","post2cat":"wp_post2cat","link2cat":"wp_link2cat","yoast_seo_links":"wp_yoast_seo_links","yoast_seo_meta":"wp_yoast_seo_meta"}},"setup"]}]},"delegated":true}}}}}

Thanks!

May 7, 2019 at 7:13 pm #3761577

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

You might be hiding the secondary languages from within WPML->Languages -> Hide languages

if possible i would like to take a closer look at the backend as without being logged in i only see the German language

**Before we proceed I recommend to please take FULL BACKUP of your database and your website.**
I often use the Duplicator plugin for this purpose See: http://wordpress.org/plugins/duplicator/

I would like to request temporary access (wp-admin and FTP) to your site

You will find the needed fields for this below the comment area when you log in to leave your next reply.
The information you will enter is private which means only you and I can see and have access to it.

Thank you,
Bobby

The topic ‘[Closed] structure was not adopted’ is closed to new replies.