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This topic contains 1 reply, has 2 voices.

Last updated by Shekhar Bhandari 5 months, 3 weeks ago.

Assigned support staff: Shekhar Bhandari.

Author Posts
April 27, 2019 at 11:20 am #3695257

shoueebD-2

Tell us what you are trying to do?
translating product.

Is there any documentation that you are following?no

Is there a similar example that we can see?i dont know

What is the link to your site?
testing-eland.site

April 29, 2019 at 11:15 am #3702559

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Thank you for contacting WPML support. I'd be happy to assist you further on this issue.

I understand you are having issues completing translations. Since this type of issues can be created by some conflicts or php errors. I would need your help to narrow down the issue. Could you please provide feedback on the following questions as much as possible?

#1
Are you using the latest versions of WPML plugins? Which version of PHP/MYSQL are you using? You can easily send this information using Debug information settings from WPML.
Could you please go to WPML > Support > Debug Information and give me the information in the next reply. You can read the detailed instructions here: http://wpml.org/faq/provide-debug-information-faster-support/

#2
Can you confirm that you are still experiencing performance issues with minimal set up (all plugins except WPML disabled and the theme on a WordPress default such as Twenty Nineteen)

#3
1. Please follow the debugging information provided here: http://wpml.org/documentation/support/debugging-wpml/
2. Repeat the action of creating the problem.
3. Copy and paste the contents of debug.log (log file inside the /wp-content/ directory) here for me to see.

Thank you for helping us to pinpoint the issue. Feel free to add any further information you may have.

Look forward to your reply.

Thanks

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