This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 3 replies, has 2 voices.

Last updated by Itamar 9 months, 2 weeks ago.

Assigned support staff: Itamar.

Author Posts
January 6, 2019 at 8:04 pm

davidF-78

I've just translated the site with WPML with the option of using subdomains.
I've created the subdomain and pointed to the same folder than main domain.

The problem is with the home, that doesn't work with the subdomain

Thanks in advance.

January 6, 2019 at 10:39 pm #3060890

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi.

I can see the issue on your site.

Cloud you, please check the following?

1. Please re-save the site's permalink in Settings -> Permalinks and see if it helps.
2. Clear any cache on your site, including cache that is on the server-side.

Please let me know if these suggestions are working for you.

Thanks,
Itamar.

January 7, 2019 at 8:26 am #3061707

davidF-78

Hi, I've re-saved permalinks and talked with the server support that says that si a share hosting and the problem is in the WordPress...

Thanks
Montse

January 8, 2019 at 8:42 pm #3068850

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi, Montse and thanks for following my suggestions.

I've logged into your site now, and I'm confused. I'll explain why.
The debug information that you have attached does not show that you are using a WordPress multisite installation. But when I log in, I can see that you do use a WordPress multisite installation. And you have the following two domains on this installation.
hidden link
hidden link
Moreover, when I check the plugins section on the main dashboard and each of the sites, I can not see WPML and its add-ons installed.
Did you remove WPMl from your site?
I'll be happy to continue assisting you.
Do you still need help from me?

Best Regards,
Itamar.

The topic ‘[Closed] subdomain home is not shown’ is closed to new replies.