If you are having a notice about writing the .mo files please read this doc

Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

Please look at our updated list of Known Issues and you can also use our support search to find helpful information and of course review our documentation before opening a ticket.

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This topic contains 4 replies, has 3 voices.

Last updated by borisJ-5 3 years, 10 months ago.

Assigned support staff: Thomas.

Author Posts
January 12, 2016 at 7:38 am #785510


Hi i have renewed subscription, but in the back office of sites i see still that "Your subscription expires in 5 days. "
if i go in my acccount order page tho i see this
January 7, 2016
Multilingual CMS renewal $47.58 wc-completed

pls let me know

January 12, 2016 at 12:57 pm #785845



1. Please check your license: https://wpml.org/account/

2. Navigate to Dashboard > Plugins > WPML Multilingual CMS > Registered and click on the button "Update this information"

This should solve the issue.

Please let me know if it still does display the message.

Thank you.

January 12, 2016 at 1:54 pm #785895


Hi Thomas,
i dont find this Dashboard > Plugins > WPML Multilingual CMS > Registered and click on the button "Update this information"

January 12, 2016 at 1:56 pm #785897


nevermind, found it.
thank you

April 22, 2017 at 12:06 pm #1259473




I have the same issue on my 10 sites approx. All showing that I have to renew although I renew the licence few days ago. I just cannot open every site and disable WPML just like that on a live website/s. This would be time consuming and very inconvenient workaround.

And I cannot find "Update this information" can you please show a screenshot where it is?
When I click on registered it takes me to another page where there is no option to "Update this information"