Please make sure to update to WPML 4.3.5 and check our list of Known Issues before reporting

Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

Please look at our updated list of Known Issues and you can also use our support search to find helpful information and of course review our documentation before opening a ticket.

If you do need to open a ticket please make sure to provide us with all the needed information as described in this page

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This topic contains 3 replies, has 2 voices.

Last updated by Ahmed Mohammed 5 years, 3 months ago.

Assigned support staff: Ahmed Mohammed.

Author Posts
August 26, 2014 at 7:32 am #457474


title says it all really 🙂

August 26, 2014 at 1:57 pm #457823

Ahmed Mohammed

Timezone: Europe/Rome (GMT+01:00)

Thanks for contacting us and Thanks for the suggestion.

I'm wondering, what type of tickets would be in "General" section ?

August 26, 2014 at 2:08 pm #457835


Anything that is more a general issue than related to any of the 25 (orso) topics in the list.

Take for instance the recent issue with the renew nag, that is a general issue and cannot be placed in any of the checkboxes.

August 26, 2014 at 2:13 pm #457845

Ahmed Mohammed

Timezone: Europe/Rome (GMT+01:00)

Seems to be logic!

I'll pass this to whom it may concern.


The topic ‘[Closed] suggestion: add general checkbox to support forum topic choices’ is closed to new replies.