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Last updated by Shekhar Bhandari 1 year, 5 months ago.

Assigned support staff: Shekhar Bhandari.

Author Posts
May 1, 2018 at 8:11 pm

danielJ-41

I am trying to: update the Swedish product name of a product but the old (english) name remains after save. I have tried this multiple times in many ways but without any success.

Link to a page where the issue can be seen:hidden link

I expected to see:Instead of Show and Visa product it should be Navigationssystem and 3e förare

Instead, I got: as seen in the link

May 3, 2018 at 4:37 am #1946329

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Thank you for contacting WPML support. I'd be happy to assist you further on this issue.

It seems like a theme/plugin conflict or a PHP error that is blocking some functionalities and creating such issues, so could you please perform the below steps and let me know if that helps?

Minimal Setup
If you disable all non-related WPML plugins, switch to one of default themes, the problem persists or not?
NOTE:
+ Make a backup (both files and database) for your site before updating/proceeding anything (Always a good practice!).

Debugging
1. Please follow the debugging information provided here: http://wpml.org/documentation/support/debugging-wpml/ .
2. Repeat the action of creating the problem.
3. Copy and paste the contents of debug.log (log file inside the /wp-content/ directory) here for me to see.

Look forward to your reply.

Thanks

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