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This thread is resolved. Here is a description of the problem and solution.

Problem: adding one product to the cart and then switching language cause the cart to be emptied.

Solution: If a product is not translated in that language, it will be deleted from the cart. Please translate all the products to solve the issue.

Relevant Documentation:

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 2 replies, has 2 voices.

Last updated by Karl 4 years, 5 months ago.

Assigned support staff: Vincenzo.

Author Posts
February 26, 2016 at 3:40 pm #824630


adding one of these product to the cart:
hidden link

and then switching to English language deletes that product.

I have tested also on standard wordpress theme, the same occurs.

February 27, 2016 at 11:53 am #825032


Languages: English (English ) Italian (Italiano )

Timezone: Europe/Rome (GMT+02:00)

Hello and thank you for contacting WPML support!
I will take care of your ticket.

Can you please check if those products are translated into English?

Thank you

February 29, 2016 at 3:20 pm #826160


Thank you, apparently that was the problem!