I didn’t translate the shop section, so when I add items to my shopping cart in the PT version, I proceed to checkout in the same language; but when I then switch to EN, it clears the cart and resets it to zero, as if the EN shopping cart weren’t the same as the PT one.
While you wait for my colleague to take over the ticket, let me try to help you with the issue quickly.
Could you please go to WPML → WooCommerce Multilingual & Multicurrency → Settings and make sure the Synchronize cart contents across languages option is enabled.
With this option enabled, the shopping cart is shared between languages, so switching from PT to EN should preserve the cart contents. Note that if you are using complex products like bookings, groups etc it may not work correctly.
Hello,
My name is Carlos, and I will continue working on this ticket
I kindly ask you to share the access credentials to the site in your next message, which I have set private. This will allow me to reproduce the issue and double-check the WPML configuration.
Confirm you have created a full site backup that you can restore if necessary.
Looking forward to your message.
Regards,
Carlos
The topic ‘[Closed] synchronisation’ is closed to new replies.
