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Last updated by Shekhar Bhandari 1 year ago.

Assigned support staff: Shekhar Bhandari.

Author Posts
October 9, 2018 at 10:31 am #2799479

olafG-3

I get this error:

We have detected a problem with some tables in the database. Please contact WPML support to get this fixed.

Table 'DB3378498.wp_icl_strings' doesn't exist
Array
(
[language] => en
[context] => WooCommerce Endpoints
[gettext_context] =>
[domain_name_context_md5] => c571aa5c98f9ba36a12f2f80ef1a966d
[name] => order-pay
[value] => order-pay
[status] => 0
[translation_priority] => optional
[allow_empty_value] =>
)

October 10, 2018 at 5:38 am #2802964

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Thank you for contacting WPML support. I'd be happy to assist you further on this issue.

To further debug this issue and help you, I would need to login to your site. I need to request temporary access (wp-admin and FTP) to your site in order to be of better help. You will find the needed fields for this below the comment area when you log in to leave your next reply. hidden link

These info is private, and available to you and supporters only. Read more about this: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

Note that:

#1
Backup (both files and database) your site before giving us your credentials. You can use a plugin for this if you like. I often use the Duplicator plugin for this purpose.
See: http://wordpress.org/plugins/duplicator/

Duplicator instruction
hidden link

#2
It would be better if you give me the test site rather than the live site.

#3
If the issues needs some changes in the plugins updates/disabling we will install a plugin called “duplicator” and replicate the site in our local server for testing.

Look forward to your reply.

Thanks

The topic ‘[Closed] Table doesn't exist’ is closed to new replies.