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This thread is resolved. Here is a description of the problem and solution.

Problem:
After installing the WPML plugin, the client encountered a database error indicating that the table 'wp_icl_strings' does not exist.

Solution:
1) We recommend clicking the (X) sign in the top right corner of the error message and then refreshing the dashboard to see if the error persists.

If this solution does not resolve your issue, please open a new support ticket with us for further assistance.

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This topic contains 1 reply, has 2 voices.

Last updated by Osama Mersal 5 months, 1 week ago.

Assisted by: Osama Mersal.

Author Posts
November 9, 2023 at 10:50 am #14764851

ahmedA-169

I've just installed the plugin and im getting this error?

We have detected a problem with some tables in the database. Please contact WPML support to get this fixed.

Table 'u932109776_EyM8s.wp_icl_strings' doesn't exist
Array
(
[language] => en
[context] => WP Endpoints
[gettext_context] =>
[domain_name_context_md5] => 3a448b300c73de9c6696651892b08d2f
[name] => wc-api
[value] => wc-api
[status] => 0
[translation_priority] => optional
[allow_empty_value] =>
)

November 9, 2023 at 11:30 am #14765543

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

1) Please click the (X) sign in the top right corner of the message and refresh the dashboard to check if it will appear again or not.

2) It's unrelated to the issue, but according to your Debug.info, the WP memory limit needs to be increased. PHP memory is fine, but WordPress uses 40Mb as default. The minimum requirements for WPML are 128 MB. (Kindly check this page https://wpml.org/home/minimum-requirements/)

You can increase it by adding the following code in your wp-config.php file right before the /* That's all, stop editing! Happy publishing. */ line:

/* Memory Limit */
define('WP_MEMORY_LIMIT', '256M');
define( 'WP_MAX_MEMORY_LIMIT', '256M');

Best regards,
Osama

ahmedA-169 confirmed that the issue was resolved on 2023-11-21 21:13:54.
This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.