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This thread is resolved. Here is a description of the problem and solution.

Problem: If there are over 1000 WooCommerce products, tags, categories... Then the WooCommerce multilingual is showing that some items have not been translated. Solution: Set this in wp-config.php:

define( 'WPML_TAXONOMY_TRANSLATION_MAX_TERMS_RESULTS_SET' , 3000);

Just before the "/* That's all, stop editing! Happy publishing. */" line

This topic contains 5 replies, has 2 voices.

Last updated by coreyH-4 3 months, 2 weeks ago.

Assigned support staff: Bruno Kos.

Author Posts
June 26, 2019 at 4:56 am #4088899

coreyH-4

I am trying to: translate a specific topic (custom taxonomy) term (the term is "Suffering").

Link to a page where the issue can be seen: hidden link

I expected to see: A term result that we can then translate (see attached expectation.png).

Instead, I got: No result when searching for term "Suffering" (see attached what-i-got.png).

More info: The term is saved to the database just fine (see attached exists-in-database.png).

What I've Tried: I've read this thread (https://wpml.org/forums/topic/taxonomy-translation-does-not-show-all-categories/). I've gone to the troubleshooting page and clicked these buttons: Clear the cache in WPML, Remove ghost entries..., Fix terms count, and Fix post type assignment for translations. Nothing seems to be solved, as I still cannot find "suffering".

June 26, 2019 at 7:52 am #4090227

Bruno Kos
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hi,

Thank you for contacting WPML support!

Can you tell me if the "Suffering" is the only term which is not working? Can you also try this:

- Activate string translation plugin
- add some other term ( new one, like "New Testing") and see if it is searchable
- delete "Suffering" and try adding it anew - does it help?

Regards,
Bruno Kos

June 26, 2019 at 11:12 am #4091855

coreyH-4

Thank you Bruno. There are other terms that are not working. A couple are "courtship" and "the trinity".

I have activated the string translation plugin. I have added new terms, and they are searchable. I have deleted "suffering" in all languages, and then added it again in English, and it still is not available for translation.

June 26, 2019 at 12:15 pm #4092359

Bruno Kos
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hi,

In order to debug this issue further quickly, would you be willing to provide me with temporary WordPress admin username so I could investigate the issue directly? I have marked your next reply private so you can safely add this information.

https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

Please make a full backup of your site before sharing this info!

You can use plugins such as UpdraftPlus WordPress Backup Plugin (https://wordpress.org/plugins/updraftplus/) or ask your host to perform a site backup.

Regards,
Bruno Kos

July 8, 2019 at 6:41 am #4159331

Bruno Kos
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hi,

Can you try this and tell me if it worked in your case as well?
https://wpml.org/forums/topic/woocommerce-products-tags-not-showing-as-translated/#post-4140647

Regards,
Bruno Kos

July 8, 2019 at 11:09 am #4161683

coreyH-4

My issue is resolved now. Thank you!