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[Closed] Technical Issues: Automatic Translation Failure and Advanced Translation Editor Loading Error

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This topic contains 2 replies, has 0 voices.

Last updated by Christopher Amirian 2 weeks, 1 day ago.

Assisted by: Christopher Amirian.

Author Posts
April 26, 2026 at 5:27 am #17994983

imranA-6

Dear WPML Support Team,

I am reaching out to report two specific technical issues I am encountering on my website.

Issue 1: Automatic Translation Failure
When attempting to translate a post, I receive the following error message:
"WPML tried to translate this page three times and failed. To get it fixed, contact WPML support."
I have included a screenshot of this error in the attached PDF for your reference.

Issue 2: Advanced Translation Editor Infinite Loading
When I try to translate certain pages, the editor keeps reloading/spinning indefinitely and fails to display any content or data. I am unable to proceed with the translation process. A screenshot of this behavior is also included in the PDF.

Site Details & Troubleshooting:

I have attached a PDF file containing screenshots of both issues.

Please let me know if you require temporary administrative access or my site’s debug information to investigate further.

I look forward to your guidance on how to resolve these errors.

Best regards,
Imran
April 26, 2026 at 8:00 am #17995104

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi Imran,

Welcome to WPML support. There are some steps that we need you to follow to find out what might be the trigger for the error you have mentioned.

Deactivate Unnecessary Plugins

It seems that you checked all WPML plugins and installed them all. From the debug information, I see that you have many unnecessary plugins installed on your website that might have an effect.

Please deactivate and delete the plugins below, as you do not need them on your installation:

- WPForms Multilingual
- WPML Sticky Links
- Ninja Forms Multilingual
- WPML Export and Import
- WPML GraphQL
- WPML ElasticPress
- WPML CMS Navigation
- WPML Multilingual for CF7
- Advanced Custom Fields Multilingual

Refresh the Site Key

- Make sure that you are logged in wpml.org.
- Go to "WordPress Dashboard > Plugins > Add New > Commercial (Tab)".
- Click the "Unregister WPML" link. (Your translations will be safe)
- Click the "Register WPML" at the right section of the screen.
- Click the "Get a key for this site" link annotated in the screenshot below.
- A new page will open up and the auto-generated key will show in pop-up.
- Copy the key and paste it into the "Site Key" input box annotated in the screenshot below.
- Click the "OK" button.

Screenshot:

hidden link

For more information:

https://wpml.org/faq/install-wpml/#register

Increase the PHP Memory Limit

The minimum requirement is 128M but I suggest that you increase it to 512M: https://wpml.org/home/minimum-requirements/

You can add this by adding the code below to "wp-config.php" file of your WordPress installation root folder:

/** Memory Limit */
define('WP_MEMORY_LIMIT', '512M');
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

Please add the code above the line below:

/* That's all, stop editing! Happy blogging. */

-------------------

If the issue persists after following the steps above, please set the next reply as private and provide us the login information of a copy/staging version of the website.

We will apprciate it if you do not give a login information to a live website as the troubleshooting steps might break website. So we need a copy of the website to work on.

Thanks.
April 26, 2026 at 1:01 pm #17995302

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hello,

I tried to log in, but the token is expired. Also, please consider that this is a public forum thread. Please make sure that you set the next reply as private and you will be presented with a form to provide the login information properly.

Thanks.

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