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This topic contains 8 replies, has 2 voices.

Last updated by christopher-3 2 months ago.

Assigned support staff: Bigul.

Author Posts
August 17, 2019 at 8:00 am #4409551

christopher-3

Hello
I am stuck with the last item to translate
Theme Options > "Terms and Condition"
I set it in French but can' t locate the text to translate it in english.
I can provide WP admin

August 17, 2019 at 12:00 pm #4409973

christopher-3

also same related issues .... WPML makes me creazy because it swaps my translations and I'm not able to translate
Book Now URL and Footer labels and URL.
WPML swaps my translation ...
see attached.
translated item are in Theme Options
Thanks for all,

August 17, 2019 at 7:04 pm #4410715

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello,

Welcome to the WPML support forum. I will do my best to help you to resolve these issues.

I would like to access the admin area of your site for further checking. Please fill the private details fields after a full site backup.

Please check the following links for more details about our private information sharing policies.

https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

hidden link

--
Thanks!

Bigul

August 19, 2019 at 5:02 am #4413567

christopher-3

Hi

I am still waiting for your help please
thank you

August 19, 2019 at 8:00 am #4414151

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello,

Thank you for the updates and login information. These strings are marked for translation in WPML>>String Translation>>Translate texts in admin screens. Because the Soho Hotel theme has WPML language configuration file(*wpml-config.xml*) for it. But somehow those strings are not listing for translation. The result is the same when I add the language configuration for *Terms and conditions* in WPML>>Settings>>Custom XML configuration. Please check the attached images for more details.

Therefore I have a request. Increase the *MaxInputVars* of PHP settings to *10000* and make sure the issue is existing or not. Please check the following article for more details or contact your system admin/hosting provider for this purpose.

hidden link

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Thanks!

Bigul

August 19, 2019 at 8:30 am #4414641

christopher-3

Hi Bigul

Okay I'll do this evening because I am in a business trip.
Meanwhile, could you help to fix this second pb
WPML makes me creazy because it swaps my translations and I'm not able to translate
1/ Book Now URL
2/ Footer labels and URL.
WPML swaps my translation ...

see attached in previous comment
translated item are in Theme Options
Thanks for all,

August 19, 2019 at 3:54 pm #4417339

christopher-3

Hi again

I have increased the MaxInputVars
check hidden link
BUT NOTHING has changed.
Meanwhile you did not answer my previous question (just a reminder)

Kind regard

August 19, 2019 at 6:08 pm #4418155

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello,

Thank you for the updates. Please try the following steps after site backup and make sure you are getting the expected result for the Footer strings.

1) Visit WPML>>Languages
2) Click on *Languages of domains* link
3) Choose *admin_texts_sohohotel_data* for *Select for which domain to set the language* field
4) Choose French as a source language for the English strings
5) Apply the changes

Please check the attached images for more details.

--
Thanks!

Bigul

August 19, 2019 at 8:01 pm #4419053

christopher-3

My issue is resolved now.
Thank you Bigul
Best Regards
Christophe