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Tagged: Special Testing, WPML 4.2.8 ST changes
This topic contains 10 replies, has 2 voices.
Last updated by Raja Mohammed 1 year, 6 months ago.
Assigned support staff: Raja Mohammed.
Author | Posts |
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June 18, 2019 at 2:52 pm #4044575 | |
michaelZ-12 |
Hi, By the way, there is still an unresolved issue where 404s occur on the sub-categories, where the workaround is to disable the WPML plugins, flush the permalinks and then re-enable the WPML plugins. The 404s go away until the permalinks get refreshed once again (e.g. after editing a category). More details at: https://wpml.org/forums/topic/404-to-translated-pages-after-update/ Best regards, |
June 19, 2019 at 7:29 am #4048873 | |
Raja Mohammed Supporter
Languages: English (English ) Timezone: Asia/Kolkata (GMT+05:30) |
Hi there, Thanks for writing to us, Please create a snapshot (copy) of your site You can use the Duplicator plugin to create a snapshot of the site and share the package link with me http://wordpress.org/plugins/duplicator/, I have enabled private fields for you to securely share the details. Please also share with us the WPML debug log, Please refer https://wpml.org/faq/provide-debug-information-faster-support/ Regarding your another issue, it seems it is already escalated, please add your comment there if you need a further update on the issue. Kind regards |
June 24, 2019 at 11:23 am #4076865 | |
michaelZ-12 |
Hi Raja, I tried to put the duplicator links just above the debug info but I get the message that debug info is not valid. How can I send you the duplicator links? Regards, |
June 24, 2019 at 11:36 am #4076901 | |
Raja Mohammed Supporter
Languages: English (English ) Timezone: Asia/Kolkata (GMT+05:30) |
Please upload duplicator to Gdrive or dropbox and share the link with us. I have re-enabled the private fields for you to securely share the details. Thanks and regards |
June 25, 2019 at 5:28 am #4081423 | |
Raja Mohammed Supporter
Languages: English (English ) Timezone: Asia/Kolkata (GMT+05:30) |
Thank you very much for helping with the testing site, Kind Regards |
June 26, 2019 at 2:54 pm #4093433 | |
Raja Mohammed Supporter
Languages: English (English ) Timezone: Asia/Kolkata (GMT+05:30) |
Hi there, It seems the duplicator package has some issue, Can you please supply a new duplicator package of your site or if you can provide us with temporary access that would be helpful as well. I have enabled private fields for you to securely share the details. Kind regards |
June 28, 2019 at 7:26 am #4105141 | |
Raja Mohammed Supporter
Languages: English (English ) Timezone: Asia/Kolkata (GMT+05:30) |
Hi, Kind regards |
July 1, 2019 at 4:35 am #4115581 | |
Raja Mohammed Supporter
Languages: English (English ) Timezone: Asia/Kolkata (GMT+05:30) |
Thanks, However, the archive only has a database dump. Kind regards |
July 5, 2019 at 7:41 am #4148629 | |
michaelZ-12 |
Hi Raja, Have you entered the wp dashboard to take the duplicator package you need? Regards, |
July 9, 2019 at 3:53 am #4167383 | |
Raja Mohammed Supporter
Languages: English (English ) Timezone: Asia/Kolkata (GMT+05:30) |
HI Michael, Sorry for the delay, I am unable to build the duplicator package as well, it fails with an incomplete build. This seems like a server limitation. If possible please send us the database dump and archived wp-content folder this will help as well. In case if you are using any backup services like Updraft you can share those files as well. Kind regards |
July 12, 2019 at 11:27 am #4198049 | |
Raja Mohammed Supporter
Languages: English (English ) Timezone: Asia/Kolkata (GMT+05:30) |
Hi Michael, Thanks for the files, Everything seems good. It will be helpful in our process. Kind regards |