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This topic contains 9 replies, has 2 voices.

Last updated by Andreas W. 6 months, 2 weeks ago.

Assisted by: Andreas W..

Author Posts
November 2, 2023 at 10:12 pm #14721363

Andreas W.
Supporter

Languages: English (English ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

I am trying to: Recreate an issue with ticket notification e-mails

Link to a page where the issue was reported:
https://wpml.org/forums/topic/links-about-replies-in-wpml-org-forum-tickets-are-not-pointing-to-the-correct-comment/

I expected to see: The client is expecting that the e-mail notification forwards the user to latest reply on the ticket

Instead, I got: The email link redirects to the first page of the ticket

November 2, 2023 at 10:13 pm #14721365

Andreas W.
Supporter

Languages: English (English ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Test comment #1

November 2, 2023 at 10:13 pm #14721367

Andreas W.
Supporter

Languages: English (English ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Test comment #2

November 2, 2023 at 10:14 pm #14721369

Andreas W.
Supporter

Languages: English (English ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Test comment #3

November 2, 2023 at 10:15 pm #14721371

Andreas W.
Supporter

Languages: English (English ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Test comment #4

November 2, 2023 at 10:17 pm #14721373

Andreas W.
Supporter

Languages: English (English ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Test comment #5

November 2, 2023 at 10:22 pm #14721375

Andreas W.
Supporter

Languages: English (English ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Test comment #6

November 2, 2023 at 10:28 pm #14721379

Nicolas Viallet
Supporter

Languages: English (English ) French (Français )

Timezone: America/Lima (GMT-05:00)

Hi Andreas,

How is the testing going

November 2, 2023 at 10:29 pm #14721381

Nicolas Viallet
Supporter

Languages: English (English ) French (Français )

Timezone: America/Lima (GMT-05:00)

Test comment #8

November 2, 2023 at 10:29 pm #14721383

Andreas W.
Supporter

Languages: English (English ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello Nico,

I am not sure, it seems to me that the behavior is expected

Andreas W. confirmed that the issue was resolved on 2023-11-05 02:34:49.
This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.