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This topic contains 1 reply, has 2 voices.

Last updated by Otto 1 year, 4 months ago.

Assigned support staff: Otto.

Author Posts
February 20, 2018 at 10:51 am #1523390

Anna Scheffold

Hi there!

We set up our translation with WPML and the X-Theme (based on Cornerstone) and overall it worked really well. But unfortunately there are a few problems which we would need your help with.

First there are two sites where the text fields from the theme are not appearing in the backend:

Thank you site:
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Privacy Policy:
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See the screenshot backend_thank_you_site.png
If you hit the "copy original field button" nothing would change, there will still appear the two headline fields in there.

Second we worked with a little CSS class to set a green line in front of every headline.
Which works really well for the German version:
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In the English translation the line isn’t displayed, even when the code is written in the backend:
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see also the screen shot line.png

And the last one:
We used a testimonial slider (add-on to the X-Theme) to display client quotes. Even with the string search the text won’t appear in the backend so we actually can’t translate the quotes into English.

We’re looking forward to your ideas! If you have any questions, don’t hesitate to contact us. Thanks in advance and kind regards,
Anna

February 20, 2018 at 5:23 pm #1523984

Otto
Supporter

Languages: English (English ) Spanish (Español )

Timezone: America/Argentina/Buenos_Aires (GMT-03:00)

Hello 🙂

This forum is intended to how to questions:
https://wpml.org/documentation/support/accounts-for-wpml-end-users-2/

The issue you described is more a technical problem, maybe a compatibility issue.

For this kind of problems, you should ask your developer (license owner) to open a ticket in the technical forum.

Thanks!

Kind Regards,

Otto