text in some checkout fields regarding shipping options and payment options are not translated

This thread is resolved. Here is a description of the problem and solution.

Problem:
Text in some checkout fields regarding shipping options and payment options are not translated.
Solution:
If you're experiencing untranslated text in checkout fields, we recommend you first change the language of the current strings to Latvian and then translate them to English to see if this resolves the issue. Additionally, you can change the source language of the whole domain for current and future strings via WPML->String Translations->Set the original language of themes and plugins.
For further assistance, please provide us with your debug information by following the detailed instructions at http://wpml.org/faq/provide-debug-information-faster-support/.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, do not hesitate to open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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Tagged: Exception

This topic contains 6 replies, has 1 voice.

Last updated by olafsO 1 month, 3 weeks ago.

Assisted by: Shekhar Bhandari.

Author	Posts
March 12, 2026 at 10:41 am #17891776
olafsO	text in some checkout fields regarding shipping options and payment options are not translated. how?
March 12, 2026 at 11:11 am #17891934
olafsO	adding an image, if my wording to chatbot was awkward 🙂 that obv is latvian, not english 🙂
March 13, 2026 at 7:03 am #17894351
Shekhar Bhandari WPML Supporter since 03/2015 Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello there, Thank you for contacting WPML support. I'd be happy to assist you on this issue. Can you please change the language of the current strings to Latvian and translate it to English and see if it helps. I have attached a screenshot for reference. Further, To help you further on this issue, I would need further information, so could you please go to WPML > Support > Debug Information and give me the information in the next reply. You can read the detailed instruction here: http://wpml.org/faq/provide-debug-information-faster-support/ Look forward to your reply. Thanks
March 13, 2026 at 7:45 am #17894513
olafsO	But that's the thing - they are showing up as English, but are actually in latvian. Latvia is a primary language of the site.
March 13, 2026 at 7:49 am #17894550
Shekhar Bhandari WPML Supporter since 03/2015 Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello there, I understand, can you change the language and see if it helps? You can also change the source language of whole domain for current strings and future string from WPML->String Translations->Set the original language of themes and plugins Let me know if this helps. Thanks
March 13, 2026 at 8:16 am #17894615
olafsO	Did it, worked, Took a while to backup 🙂 Should I send to translation the checkout page or just clearing cache should do the trick?
March 13, 2026 at 8:17 am #17894618
Shekhar Bhandari WPML Supporter since 03/2015 Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello there, Just clearing the cache should work. Thanks
March 13, 2026 at 8:24 am #17894626
olafsO	YEAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAHHHHHHHHH!!! Thank you, sir! All good!