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Last updated by Dennis 7 months, 2 weeks ago.

Assigned support staff: Dennis.

Author Posts
March 3, 2019 at 11:54 am #3266102

robertS-104

Hello support team,
I am trying to translate some english text to german text (Next, Previous) by using String translate option of the theme (I searched for those two words and added the German translation and save) but I seems to fail to translate it as the German word doesnt appear on the page after I saved the translation.

The Next and Previous word appear on the home page hidden link

Thank you in advance for your help.

March 4, 2019 at 5:30 am #3267182

Dennis
Supporter

Languages: English (English )

Timezone: Asia/Manila (GMT+08:00)

Hi,

Welcome to WPML Support forum.

Could you please try the following steps and see if it resolves the issue. Please backup your site completely before proceeding.

-remove your translation for that string in WPML > String Translation. Uncheck 'translation is complete' and click 'save'

-Go to WPML>>Support page
-Click on Troubleshooting link (link in the middle of the page)
-In Troubleshooting page, please click on the following options of 'Clean up' section. Wait for confirmation of processing after each one.
- Clear the cache in WPML
- Remove ghost entries from the translation tables
- Fix element_type collation
- Set language information
- Assign translation status to duplicated content
- Fix terms count
- Fix post type assignment
-Recreate ST DB cache tables

-go to WPML > Theme and plugins localization. Be sure that 'Translate themes and plugins using WPML's String Translation only (don't load .mo files)' is selected.
-under Strings in the themes section, select your active theme 'Hive'.
-click 'Scan selected themes for strings'

-go to WPML > String Translation
-translate the string again. check 'translation is complete' . click 'save'

Does it help? Please let me know.

Kind regards,
Dennis