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This topic contains 7 replies, has 2 voices.

Last updated by raymondL-8 4 weeks ago.

Assigned support staff: Noman.

Author Posts
September 16, 2019 at 8:10 am #4577233

raymondL-8

I am trying to:change language within the admin bar on top of the dashboard

Link to a page where the issue can be seen:

I expected to see:a dropdown language switcher

Instead, I got:i dont see the language switcher anymore

September 16, 2019 at 9:15 am #4577823

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting WPML Support. I would like to ask you to follow these steps in order to isolate the cause of the issue:
- Backup your site first before making any change, this is for security reasons.
- Deactivate all the plugins that are not related to WPML.
- Switch for a moment to a WordPress default theme like Twenty Seventeen.
- If the issue is gone, activate one by one to see which one there is an interaction issue.
- If still issue persists, please add the debug report in the Debug Information box. I have also enabled debug info box for your next reply: https://wpml.org/faq/provide-debug-information-faster-support/

Thank you

September 21, 2019 at 6:29 am #4615475

raymondL-8

I will work on it this weekend

September 22, 2019 at 8:50 am #4617739

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Okay sure thanks.

September 23, 2019 at 3:19 pm #4625373

raymondL-8

Dear Noman,

I have attached the debug information for your review and kind support.

Many thx for looking into this issue and your kind support.

Best,
Ray

September 23, 2019 at 4:50 pm #4625749

raymondL-8

Sorry i just found out that it was caused by one of the admin bar plugin. Thx and please close this ticket. Thx for looking into this!

September 24, 2019 at 7:52 am #4628707

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Ok I am happy to hear that its solved 🙂 Can you please mark ticket as resolved and leave some rating.

Thank you and have a great day.

September 25, 2019 at 4:49 am #4635643

raymondL-8

My issue is resolved now. Thank you!